Paige Massey
Sturbridge,MA
Summary
Accomplished in enhancing community safety and security, leveraging expertise in building community rapport and conflict de-escalation from roles, including CPOIII (Sergeant) at STCC Police Department. Demonstrated success in police personnel supervision and strategic planning, achieving significant improvements in incident management. Maintains a 100% accountability record for equipment, underscoring a commitment to excellence and trust for over 10 years in policing.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Campus Police Officer
Worcester State University Police Department
10.2021 - Current
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Provided security and safety to school staff and students.
- Performed conflict resolution between student body, parents, teachers, and administration.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Handled citation and traffic violation paperwork.
- Held responsibility of identifying Special Recognition Award recipients with Chief Kapurch (volunteer task opportunity).
- Took initiative in conducting various community policing events on behalf of the department.
- Assisted with department accreditation process and attended accreditation training.
- Managed department social media accounts to engage in community involvement.
- Conducted searches of individuals, vehicles and premises.
- Responded to emergency calls to provide assistance to citizens in need.
- Participated in continuous firearms proficiency, defensive tactics, and arrest technique training.
- Monitored criminal activity in community to identify suspicious activity.
- Monitored traffic violations, issuing citations as necessary.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Provided testimony in court proceedings.
Campus Police Sergeant
STCC Police Department
09.2015 - 10.2021
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Answered emergency calls for help from citizens and business owners.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Evaluated case documentation submitted by subordinates to check accuracy and compliance with department policies aimed at protecting criminal cases.
- Assisted Lieutenant with weekly staff scheduling.
- Led shift roll calls to inform officers of properties to check and individuals of note in local areas on campus.
- Patrolled assigned areas to check university property, outside lots, and bordering public roads for signs of disturbance.
- Established and enforced employee performance policies with command staff.
- Developed and maintained positive relationships with community members and department personnel.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Served as mentor and role model to junior officers.
- Motivated and trained squad members to become proficient with equipment and daily tasks.
- Supervised and coordinated daily operations of patrol shifts of up to 5 officers.
- Effectively led investigations, ensured safety protocols and department policies were followed, and handled high-pressure situations.
- Liaised with local, state, and federal regulatory agencies to streamline investigation completion.
- Conducted investigations to identify suspicious activities, violations of policies and regulations and potential threats.
Military Police E-4 Specialist
Massachusetts Army National Guard
08.2013 - 08.2019
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Investigated security issues involving domestic violence, assault, and theft occurring on base among active military members.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Documented and organized security information accurately and efficiently.
- Maintained 100% accountability of assigned equipment worth more than $500,000.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Monitored gate activities, controlled traffic, and responded to emergencies on post.
- Checked vehicle equipment for proper functioning prior to use.
- Monitored criminal activity in community to identify suspicious activity.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Generated reports detailing findings and recommendations.
Police Officer
Palmer Police Department
01.2018 - 07.2018
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Apprehended suspects, read Miranda Rights, and transported offenders to booking and area jails.
- Answered emergency calls for help from citizens and business owners.
- Conducted preliminary investigations at scenes of major crimes.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Apprehended offenders and conducted interviews and interrogations.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored criminal activity in community to identify suspicious activity.
- Handled citation and traffic violation paperwork.
- Provided testimony in court proceedings.
Education
Master of Arts - Public Administration And Policy
Worcester State University
Worcester, MA05.2025
Bachelor of Arts - Applied Forensic Psychology
University of Massachusetts Amherst
Amherst05.2020
Front Line Leadership Training -
MPTC
West Boylston, MA04.2017
Academy -
Special State Police Officer
New Braintree08.2016
Academy -
Reserve Intermittent Police Officer
Springfield06.2015
Associate of Arts - Criminal Justice
Springfield Technical Community College
Springfield05.2013
Skills
- Surveillance techniques
- Conflict de-escalation
- Crime Prevention
- Incident Management
- Team Management
- Personnel Supervision
- Physical Fitness
- Active Shooter Training
- Policy Enforcement
- Community policing
- Criminal Law
- Strategic Planning
Certification
- Certified Stop The Bleed Instructor
- REID Advanced Interview and Interrogation Training Certification
- Front Line Leadership Training Certification
Timeline
Campus Police Officer
Worcester State University Police Department
10.2021 - Current
Police Officer
Palmer Police Department
01.2018 - 07.2018
Campus Police Sergeant
STCC Police Department
09.2015 - 10.2021
Military Police E-4 Specialist
Massachusetts Army National Guard
08.2013 - 08.2019
Master of Arts - Public Administration And Policy
Worcester State University
Bachelor of Arts - Applied Forensic Psychology
University of Massachusetts Amherst
Front Line Leadership Training -
MPTC
Academy -
Special State Police Officer
Academy -
Reserve Intermittent Police Officer
Associate of Arts - Criminal Justice
Springfield Technical Community College
- Certified Stop The Bleed Instructor
- REID Advanced Interview and Interrogation Training Certification
- Front Line Leadership Training Certification
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