Shawn Shaw
Washington
Summary
Professional with extensive experience in public safety and emergency response, adept at adhering to departmental protocols and maintaining detailed records of incidents and arrests. Demonstrated ability to interact positively with community members while providing professional customer service during high-stress situations. Skilled in monitoring security systems and dispatching personnel to various incidents, ensuring effective communication and coordination among all parties involved. Proven track record in crisis management and conflict resolution, contributing to a safer environment on campus grounds.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Campus Police Officer
Georgetown University
Washington
11.2024 - Current
- Responded promptly to emergencies involving public safety or criminal activity.
- Adhered strictly to all departmental protocols regarding arrest procedures.
- Maintained records of incidents, arrests, citations issued, reports written and any other related activities.
- Answers radio-dispatched or citizens' requests for police services at the scene of accidents, domestic disputes, law violations, and peace disturbance
- Interacted positively with members of the community while providing professional customer service.
- Performed building checks, escorts, lockouts, unlocks and other security services as needed.
- Served as an initial responder for medical emergencies on campus grounds.
Security Operations Dispatcher
Children's National Hospital
Washington
07.2021 - 11.2025
- Dispatched security officers to any incidents, accidents, and medical emergencies.
- Recorded in detail all incoming information of investigated calls.
- Served as central point of contact for all outside contractors needing to gain access to buildings.
- Served as a liaison between contractors and upper management.
- Maintained spreadsheets and word documents detailing all day-to-day information.
- Provided accurate and appropriate information in response to customer inquiries.
- Screened telephone calls and inquiries and directed them as appropriate.
- Continuously monitored security cameras and fire, building and alarm systems.
Unarmed Special Police Officer
Security Assurance Management
Washington
02.2019 - 07.2021
- De-escalate students and use counseling skills.
- Assist teachers and MPD as needed.
- ID check of everyone entering the building.
- Comply with DCPS protocols.
- Maintain safety of students and act as positive role model.
Unarmed Special Police Officer
Watkins Security Agency
Washington
06.2015 - 04.2018
- Monitor and authorize entrance and departure of employees and visitors.
- Serves visitors by greeting, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
Education
High school diploma - Arts
Penn Foster
Harrisburg, PA03.2011
Some College (No Degree) - Criminal Justice
University of The District of Columbia
Washington, DCSkills
- Autism Awareness
- Emergency response
- Incident reporting
- Law enforcement procedures
- Surveillance monitoring
- Conflict resolution
- Safety protocols
- Record keeping
- Public relations
- First aid training
- Crisis management
- Radio communication
- Assertiveness
- Incident management
- Security systems
- Public safety
- Self-defense techniques
- Crime prevention
- De-escalation techniques
- Evidence collection
- Community policing
Certification
Special Campus Police License
Completion of the Consortium Campus Public Safety Institute
Completion of Chemical Aerosol Spray
Consortium academic honor roll award
Consortium leadership award
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Campus Police Officer
Georgetown University
11.2024 - Current
Security Operations Dispatcher
Children's National Hospital
07.2021 - 11.2025
Unarmed Special Police Officer
Security Assurance Management
02.2019 - 07.2021
Unarmed Special Police Officer
Watkins Security Agency
06.2015 - 04.2018
High school diploma - Arts
Penn Foster
Some College (No Degree) - Criminal Justice
University of The District of Columbia