Hardworking and focused professional with multiple years in the marine construction, technical diving, and project management industry. Successful at completing underwater and waterfront operations for commercial and residential clients. Currently pursuing a degree in Economics
Supervised marine construction projects and tugboat operations on the Hudson River and waters surrounding New York City
Procured and budgeted materials, machinery, and labor to client, budget, and supplier constraints.
Maintained a clean and safe working environment on vessels to specific standards set by the United States Coast Guard
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources and increased profitability
Streamlined complex dive and dredge projects by implementing specific methodologies, resulting in increased efficiency, reduced costs, and satisfaction among crew members and clients.
Established effective communication among dive and dredge crew members for enhanced collaboration and successful project completion in harsh and demanding environments.
Developed comprehensive project plans with clear timelines, milestones, budget, equipment and labor requirements, to ensure timely delivery of high-quality results.
Managed risk assessments and implemented mitigation strategies to minimize potential issues and eliminate injuries during project execution in hazardous conditions.
Mentored junior team members in management practices to enhance their skills and contributions to team success and morale.
Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
Increased department productivity by providing ongoing training and support to subordinate employees.
Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.