IT support and systems troubleshooting professional with 16+ years of Air Force experience working with mission systems, secure networks, avionics, and cyber‑adjacent technologies. Skilled in diagnosing hardware/software issues, supporting end users, maintaining system readiness, and documenting technical processes. Experienced technical trainer with a strong background in system configuration, security compliance, and customer support. Completing B.S. in Information Technology with a concentration in Programming Full Stack / Python Visualization (Aug 2026).