Christopher Freeman
Mount Ephraim,NJ
Summary
Highly accomplished and results-oriented Senior Network Engineer with over 15 years of progressive experience (including 7+ years directly in IT engineering and technical roles) in implementing, managing, supporting, and leading projects for mission-critical enterprise-wide network infrastructure, including LAN, WAN, wireless, and VoIP solutions. Proven ability to lead network projects, manage technical teams, and provide Tier-2/Tier-3 support in complex environments. Expertise in a broad range of networking protocols with a focus on wireless, hardware (Extreme, Aruba/HP), and security practices, with a strong focus on capacity planning, performance optimization, and business continuity. Eager to leverage extensive technical skills and strategic oversight to contribute to The School District of Philadelphia's commitment to transforming educational opportunities.
Overview
18
18
years of professional experience
Work History
IT Engineer
Admiral Integration
03.2020 - Current
- Manage network projects from inception to completion, ensuring timely delivery while motivating teams of technicians.
- Successfully implements network equipment upgrades (Extreme, Aruba/HP) to enhance performance and security for diverse client environments.
- Diagnoses and resolves complex network issues across wired and wireless environments, utilizing advanced troubleshooting techniques to minimize downtime and improve network reliability.
- Provides Tier-3 expert support for critical network incidents, contributing to efficient problem resolution.
- Oversees strategic upgrades and expansion of network infrastructure, focusing on capacity planning and performance for client networks.
- Engineered and supported LAN/WAN infrastructure for clients, serving large user bases across multiple locations (e.g., projects involving 200,000 users across 200+ sites.
- Professionally handles confidential and sensitive client data, ensuring compliance with security policies.
Field Technician
Admiral Integration
04.2017 - 01.2020
- Performed installations, implementations, and maintenance of PC, LAN, and server equipment, ensuring optimal network performance for business customers.
- Installed, terminated, and tested various cabling types, including Cat5e, Cat6, coaxial, fiber optics, and other low voltage wiring.
- Racked and stacked network equipment, such as routers, switches, to support network expansion and upgrades.
- Interacted with customers, providing timely and effective support.
- Analyzed and resolved network issues, utilizing ticketing systems like Remedyforce to track and document troubleshooting efforts.
Site Manager – Ad-Hoc Contractor
Techni-Logic Communications
01.2007 - 01.2015
- Provided on-site technical support for telecommunications issues, ensuring efficient network operations for various clients.
- Led project teams in implementing system upgrades and large-scale field projects, delivering successful outcomes within budget and deadlines.
- Managed ongoing upgrades, wiring, and relocation of devices to accommodate changing layouts, optimizing network performance.
- Effectively communicated between clients and management, ensuring alignment of project goals and addressing stakeholder needs.
- Conducted inventories, coordinated shipping, and installed new devices, contributing to the efficient management of network resources.
Education
Associate Degree -
Camden County Community College
Camden, NJ01.2008
Cisco CCNA -
CompTIA A -
Horry-Georgetown Technical College
01.2006
Skills
- LAN/WAN/MAN Architecture
- Wireless network management
- Network Topologies
- Switching/Routing
- Wireless Access Points & Controllers
- VoIP/SIP Telephony
- Optical Transports
- Fiber-Optic Infrastructure
- Network Addressing
- Capacity Planning
- Redundancy & Fault Tolerance
- Business Continuity & Disaster Recovery
- TCP/IP Suite
- Routing Protocols
- LAN Protocols
- VoIP
- QoS
- Routers
- Switches
- Firewalls
- Fiber Optic Equipment
- Power Management
- HVAC Support Systems
- Network Management & Monitoring
- Project Planning & Execution
- Vendor Management
- Budget Adherence
- Stakeholder Communication
- Technical Documentation
- Team Leadership
- EXOS/VOSS
- ArubaOS
- Windows
- Android
- MacOS
- Microsoft Office Suite
- Cabling & Infrastructure
- Low Voltage Wiring
- Tier-2/Tier-3 Technical Support
- Asset Management
- Vendor Coordination
- Emergency Response
- Data Center Operations
- Customer Service
Additional Information
Possess a valid New Jersey Driver’s License and reliable transportation for work-related duties., Ability to push, pull, and lift equipment and materials weighing up to 60 lbs., Available 24/7 for emergency operational issues via mobile telephone.
Timeline
IT Engineer
Admiral Integration
03.2020 - Current
Field Technician
Admiral Integration
04.2017 - 01.2020
Site Manager – Ad-Hoc Contractor
Techni-Logic Communications
01.2007 - 01.2015
CompTIA A -
Horry-Georgetown Technical College
Associate Degree -
Camden County Community College
Cisco CCNA -
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