Sule Tate
Los Angeles,CA
Summary
Providing IT services on an Enterprise level that include but not limited to hardware/software installations and maintenance, security implementation, network troubleshooting, tactical operation planning, as well as network & data infrastructure design and mapping.
Overview
12
12
years of professional experience
Work History
Endpoint Support Engineer
UCLA Health
03.2023 - Current
- The incumbent is responsible for the implementation and support of a 24 x 7 environment for networked equipment, workstations, printers, and related software
- Functions include, but not limited to build, installation, performance monitoring, optimization, troubleshooting and maintenance
- Hands-on data networking skills required including IP & Ethernet routing and switching based network design, testing and implementations with in-depth knowledge of the OSI seven layer model and in depth familiarity with industry protocols including OSPF, HSRP, EIGRP, BGP, TCP/IP, 802.1x, IPSec, Radius, TACACS and alike
- Experience in using network protocol analyzers and sniffers such as WireShark, Fluke tools and has ability to decipher packet captures
- Experience and knowledge of IEEE 802.11 wireless standards, CISCO and Aruba wireless controllers
- Proficiency working with VLAN, VRF, HSRP, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS)
- An understanding of different cabling types: Multimode fiber, single-mode fiber, LC versus SC, 10/100/1000BaseX, Cat5, Cat5e, Cat6, RJ45, RJ11
- Experience using troubleshooting tools: traceroute, ping, mtr, nmap, netstat, ipconfig/ifconfig, iperf
- Knowledge of cloud computing (Box, OneDrive)
- Knowledge of VPN remote software and RDP setup
- Experienced with Microsoft Windows 2008, 2012, 2016, and 2019 Server, Windows 7, 10, 11
- Knowledge of IT Security applications (Cisco AMP, Aruba OnGuard, DUO, Checkpoint Encryption and USB Whitelising)
- Knowledge of virtualization technologies (Citrix XenApp, XenDesktop, VMWare, HP Device Manager).
- Working knowledge of Voice/VoIP and Wireless platforms required; Soft switches, Communications Manager, Unity, Unity connection, Voice Gateways, Feature Servers, Application Servers, Media Servers, IADs, and Wireless devices etc.
- Support systems for network management including a working knowledge of Voice technologies. IP switching and routing architectures supporting VoIP and ISP services.
- Experience in Voice and Wireless services including SIP Trunks, Unified messaging, Conferencing, and Integrated Access services.
- Understand and apply IT Engineering Lifecycle methodology and practices.
- Knowledge of telecom technology and basic troubleshooting with telecom endpoints.
- Experience with Microsoft Azure cloud
- Knowledge of Microsoft Networking, Active Directory,AD Group Policies.
NETWORK ADMINISTRATOR/ENGINEER
City of Los Angeles
01.2018 - 08.2022
- Administrator/Engineer in planning, designing, construction, maintenance, repair, installation and configuration of network systems which included but not limited to VOIP telephony, data networks, and radio communications transmitters/receivers and systems throughout the city of Los Angeles
- Provides technical expertise on projects for data, video, and voice systems, surveillance including but not limited to LANs, and WLANs
- Proficiency in OSI model of LAN/WAN implementations of protocols in order to maintain the resilience of the network
- Communicating with vendors for maintenance or upgrading ISP circuits
- Responsible for overall operations and support of the network infrastructure, copper cabling, fiber optic, routers, switches, server farm, WLC, Software-Defined Networks, and servers
- Analyze tickets with Service-Now (SNOW) ticketing system as well as answering telephones regarding network related issues
- Manage infrastructure assets, deployment, and maintenance: Compute, Network, Security, and Storage
- Analyze data with networking tools and provide various technical reports for management
- Proficiency with wireless technologies including Aruba, Cisco wireless controllers
- Administrator Cisco Meraki Appliances
- Build up and break down of full network in data center
- Cloud user administration
- Analyze network for security improvements including configuring ACL’s
- Proficiency in TCP/IP protocols as well as common applications (e.g
- Telnet, email, SSH, SNMP, OSPF, BGP, etc.)
- VMWare Administrator & hardware maintenance for Network monitoring Servers
- VMWare and Server IOS maintenance.
IT SYSTEM ADMINISTRATOR(MAC/WINDOWS)
Los Angeles Unified School District
02.2012 - 12.2017
- Monitor all technology purchases by district, inventory of all equipment, maintain configurations, and deployment of mobile devices, desktop support, installation/replacement of hardware using power tools
- Maintain Network Infrastructure including switches and routers
- Make purchase orders for new technologies, installation/troubleshoot personal as well as campus printer devices
- Lead deployment team of ten member for mobile devices using MDM and network devices
- Network troubleshooting
- Data center management (server installation and de-commission/maintenance)
- Installation of MS Office on windows and apple devices
- Administrator system and blade server equipment using VMware as well as Server hardware & IOS maintenance
- Delivers, sets up, installs, modifies, and maintains, desktops, laptops, other mobile computer devices, video, Access Points, surveillance equipment, and other related peripherals or devices
- Resolves complex technical issues and develops innovative solutions.
Education
Associates - Network Systems Administration
ITT-TECHNICAL INSTITUTE
Torrance, CA12.2016
Skills
- Operating Systems: 11years’ experience in support Microsoft Windows Desktop (Windows XP, Windows 7, and Windows 8/10), IOS Cisco & HP, and general knowledge of Red Hat Linux, Infoblox, Netscout
- Eight years of excellent level of technical experience and knowledge with network infrastructure (LAN, WAN, MAN, Wi-Fi, Microwave, and Cloud services) Network Architecture Mapping and Design
- Fiber Optic and paired copper communication media installations and terminations
- Proficiency in layer 2 and layer 3 protocols such as STP/Virtual switching/MLT/EIGRP/BGP/OSPF
- Proficiency in configurations of VRF/VSS/VPN/EIGRP/BGP/OSPF
- Microsoft system administration, Apple Administration
- Proficiency in Server Administration (VMWare)
Leadership Experience
Manage the deployment team of mobile and network related devices for LAUSD.
Communication Skills
Strong written and verbal communication skills.
Timeline
Endpoint Support Engineer
UCLA Health
03.2023 - Current
NETWORK ADMINISTRATOR/ENGINEER
City of Los Angeles
01.2018 - 08.2022
IT SYSTEM ADMINISTRATOR(MAC/WINDOWS)
Los Angeles Unified School District
02.2012 - 12.2017
Associates - Network Systems Administration
ITT-TECHNICAL INSTITUTE
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