Christopher Friend
Morgantown,WV
Summary
Dynamic professional with expertise in community outreach and crisis intervention, honed at WVU Medicine. Demonstrated excellence in fostering client relationships and enhancing organizational efficiency. Skilled in written and oral communication, with a track record of impactful achievements and leadership.
Overview
18
18
years of professional experience
Work History
Library Assistant
Morgantown Public Library
Morgantown, WV
03.2025 - Current
- Managed circulation desk operations, including checkouts and returns of materials.
- Located library materials, resources and technologies to fulfill patron requests including ILL services.
- Processed incoming materials, ensuring accurate data entry into library systems.
- Collaborated with staff to facilitate community programs and events.
- Promoted the importance of community connection and ease of access to information.
- Monitored library environments to maintain safe, hazard-free settings.
Head Brewer
High Ground Brewing
Terra Alta, WV
04.2021 - 02.2025
- Conducted quality control tests on raw materials and finished products to maintain consistency and excellence while maintaining safety standards.
- Monitored fermentation processes, ensuring optimal conditions for yeast activity and flavor development.
- Participated in community events and beer festivals to increase
brand visibility and build strong relationships with customers. - Mentored assistant brewers, fostering a culture of teamwork and
professional development within the brewery. - Worked closely with distribution partners to ensure timely delivery of products while maintaining freshness standards throughout transportation stages.
- Managed inventory effectively, ensuring ample supply of raw materials and minimizing waste.
Mental Health Specialist
WVU Medicine
Morgantown, WV
11.2019 - 03.2021
- Provided compassionate support during times of crisis or acute
distress while maintaining professional boundaries and ethical
standards. - Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Facilitated group therapy sessions for improved social skills
development and emotional regulation in patients. - Increased patient satisfaction by maintaining a therapeutic
environment tailored to individual needs and preferences. - Served as a liaison between patients, caregivers, and other healthcare providers to promote effective communication and coordinated care.
- Fostered a safe environmental for patients and staff, alike.
General Laborer
Taylor Maintenance and Renovations
Morgantown, WV
05.2019 - 11.2019
- Completed tasks efficiently for timely project completion within set
deadlines. - Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted in loading and unloading materials safely to minimize damage.
- Collaborated with team members to streamline workflows and improve productivity.
- Maintained clean and organized worksites, minimizing hazards and
promoting a safe working environment. - Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Social Worker
Baptist Hospital
Pensacola, FL
10.2016 - 05.2019
- Collaborated with multidisciplinary teams to ensure appropriate
care coordination and resource allocation for clients. - Supported clients and families with dignity and compassion
during difficult times. - De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance
with regulatory standards and facilitating informed decision-making by team members. - Facilitated client assessments to develop tailored intervention plans.
- Mentored junior social workers, providing guidance on case management practices.
Executive Director of Operations
Mental Health America
Morgantown, WV
11.2014 - 09.2015
- Forge strong relationships with board members, providing regular
updates on organizational progress and soliciting their expertise
when needed. - Represented organization to local public by giving presentations
and speeches and participating in community events. - Collaborated with external organizations including non-profits,
businesses and government agencies to create mutually beneficial
partnerships. - Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
- Coordinated cross-functional teams to streamline processes and improve client engagement initiatives.
- Oversaw budget management, ensuring resource allocation aligned with organizational goals and community needs.
Mental Health Specialist
WVU Medicine
Morgantown, WV
06.2011 - 11.2014
- Supervised busy caseload, managing clients, balancing workload
and prioritizing client needs. - Stayed current on mental health research to follow new
developments and research in mental health field. - Prepared reports to summarize clients' mental health status and
treatment progress. - Encouraged patients to discuss experiences in group and individual
settings. - Assisted psychiatrists in medication management processes by closely monitoring patient response to prescribed medications.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
Administrative Assistant
Fairmont State University; Dept of Psychology
Fairmont, WV
10.2007 - 05.2011
- Enhanced office efficiency by managing schedules, organizing files,
and maintaining a clean workspace. - Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and
timely filing. - Maintained confidentiality in handling sensitive information while
performing administrative tasks. - Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Master of Science - Social Work
West Virginia University
Morgantown, WV05-2014
Bachelor of Science - Psychology
Fairmont State University
Fairmont, WV05-2011
Skills
- Written and oral communication
- Community outreach
- Stress management strategies
- Crisis intervention
Timeline
Library Assistant
Morgantown Public Library
03.2025 - Current
Head Brewer
High Ground Brewing
04.2021 - 02.2025
Mental Health Specialist
WVU Medicine
11.2019 - 03.2021
General Laborer
Taylor Maintenance and Renovations
05.2019 - 11.2019
Social Worker
Baptist Hospital
10.2016 - 05.2019
Executive Director of Operations
Mental Health America
11.2014 - 09.2015
Mental Health Specialist
WVU Medicine
06.2011 - 11.2014
Administrative Assistant
Fairmont State University; Dept of Psychology
10.2007 - 05.2011
Master of Science - Social Work
West Virginia University
Bachelor of Science - Psychology
Fairmont State University