Christopher Fuertes
GOAT Group
Edison,NJ
8
years of professional experience
Motivated and hardworking individual who is always willing to learn and has an exceptional work ethic. Thrives in a fast paced work environment and has a deep passion for the footwear/fashion industry.
Work History
Metadata Curation Specialist Lead - Footwear
1 Year 2 Months- Categorized and backfilled Footwear/Sneaker data to help expand product catalog
- Managed 100k+ product templates and oversaw creation of 4000+ monthly new releases
- Led and onboarded offshore team and restructured workflows through Excel automation and process redesign
- Collaborated cross-functionally with customer service, fulfillment, engineering, business development, and merchandising teams to uphold PDP integrity
- Led product template creation and roadmap for all major footwear campaigns
- Maintained expertise of industry-wide footwear/fashion trends
Sneaker Authenticator
2 Years 8 Months- Thoroughly inspect footwear to ensure authenticity and the product meets GOAT’s standards
- Develop and maintain a comprehensive understanding of various sneaker brands, models, release versions, colorways, and associated authentication details
- Receive and sort inbound inventory according to brand, category, model, etc
Quality Control Specialist
8 Months- Inspected incoming products for adherence to company quality standards.
- Prepare orders for shipment by unboxing, assigning labels, wrapping, and packing orders.
- Ensure all details of the transaction are correct, including SKU, size, condition, and original packaging.
- Troubleshoot order problems to resolution.
- Learn and retain information on specific sneaker model characteristics
Redemptions and Exchanges Specialist
1 Year 3 Months- Communicated with shareholders and financial representatives to assess and address individual needs, providing timely and quality support
- Established and reviewed customer applications and forms for completeness according to internal policies and procedures
- Composed correspondence to outside companies and/or shareholders in order to process all liquidation and exchange requests in a timely manner
- Performed same-day quality review of all processed transactions
Education
Bachelor of Arts - Business Administration
Skills
Google Sheets/Excel
Data Entry
Customer Service
Attention to Detail
Leadership
Problem Solving
Time Management
Team Oriented
Dependable
Decision Making
Willingness to learn
Never Complacent
Timeline
Metadata Curation Specialist Lead - Footwear
GOAT Group
07.2025 - CurrentRead More
Sneaker Authenticator
GOAT Group
11.2022 - 07.2025Read More
Quality Control Specialist
GOAT Group
03.2022 - 11.2022Read More
Redemptions and Exchanges Specialist
Foresters Financial
02.2019 - 05.2020Read More
Rutgers University
Bachelor of Arts from Business Administration
Read More