Christopher Galdamez
Hempstead
Summary
Highly capable Loading Dock Worker with background in effective and efficient cargo handling, shipment coordination, and safety regulation adherence. Strong knowledge of warehouse operations, including inventory management and order fulfillment. Skill set includes team collaboration, equipment operation, shipping protocols understanding, problem-solving abilities and physical stamina. Demonstrated positive impact on operational efficiency in previous roles.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Loading Dock Worker
FedEx:Ground
10.2024 - Current
- Ensured orders were accurate before dispatch by verifying item numbers, quantities and addresses.
- Processed incoming and outgoing shipments in accordance with established procedures.
- Ensured that all packages were properly secured on trailers before departure.
Customer Service Representative
Whole Food Market
04.2023 - 05.2024
- Answered customer inquiries via phone, email, and chat.
- Identified opportunities for upselling additional products or services based on customer needs.
- Implemented innovative methods for streamlining the customer service process.
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
High School Diploma -
Hempstead High School
Hempstead, NY06-2023
Skills
- cashier
- stocking
- product knowledge
- cart pushing
- warehouse safety
- loading unloading
Certification
- hha
Accomplishments
- employe of the month of may , fedex
Languages
Spanish
Full Professional
Personal Information
Timeline
Loading Dock Worker
FedEx:Ground
10.2024 - Current
Customer Service Representative
Whole Food Market
04.2023 - 05.2024
High School Diploma -
Hempstead High School
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