Haley Wenderski
Gaylord
Summary
Dynamic and reliable professional with extensive experience at FedEx, excelling in warehouse safety and meticulous record keeping. Proven ability to enhance operational efficiency through effective problem-solving and active listening. Committed to maintaining high standards of health and safety compliance while delivering exceptional service in fast-paced environments. Working well with loved one’s families and management. Exceptional charting day to day. Communication skills. Great at learning fast and making sure work gets done on a timely manner.
Overview
10
10
years of professional experience
Work History
Loading Dock Worker
FedEx
07.2022 - 08.2022
- Assisted residents with daily living activities, ensuring comfort and safety.
- Implemented individualized care plans to meet residents' unique needs.
- Maintained accurate records of resident activities and health status.
- Supported recreational activities to promote social interaction among residents.
- Collaborated with healthcare professionals to enhance resident care quality.
- Trained new staff on procedures and best practices for resident support.
- Monitored medication administration, ensuring compliance with prescribed protocols.
- Conducted safety checks to maintain a secure living environment for residents.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Retail Sales Associate
Ace Hardware
Alpena, MI
09.2019 - 10.2019
- Assisted customers in selecting products, providing expert recommendations and solutions.
- Managed inventory levels, ensuring timely restocking of merchandise on sales floor.
- Operated point-of-sale systems efficiently for accurate sales transactions.
- Maintained store cleanliness and organization to enhance customer experience.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction rates.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
Direct Care Worker
Jessie’s Place AFC Home (Closed)
Alpena, MI
08.2016 - 10.2019
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Reduced instances of patient injury through vigilant monitoring and timely intervention in high-risk situations.
- Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
- Collaborated closely with other direct care workers in coordinating seamless shift transitions pertaining to ongoing care requirements.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented vitals, behaviors, and medications in client medical records.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Direct Care Worker
Sunshine Gardens AFC Home (Closed)
Alpena, MI
08.2012 - 09.2016
- Assisted residents with daily living activities, ensuring comfort and safety.
- Implemented individualized care plans to meet residents' unique needs.
- Maintained accurate records of resident activities and health status.
- Supported recreational activities to promote social interaction among residents.
- Collaborated with healthcare professionals to enhance resident care quality.
- Trained new staff on procedures and best practices for resident support.
- Monitored medication administration, ensuring compliance with prescribed protocols.
- Conducted safety checks to maintain a secure living environment for residents.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Education
High School Diploma - Basic
Alpena High School
Alpena, MI05.2012
Skills
- Warehouse safety
- Dock equipment operation
- Stacking accuracy
- Workplace cleanliness
- Maintaining records
- Hazardous materials
- Barcode scanning
- Health and safety compliance
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Active listening
- Record keeping
- Problem-solving aptitude
Timeline
Loading Dock Worker
FedEx
07.2022 - 08.2022
Retail Sales Associate
Ace Hardware
09.2019 - 10.2019
Direct Care Worker
Jessie’s Place AFC Home (Closed)
08.2016 - 10.2019
Direct Care Worker
Sunshine Gardens AFC Home (Closed)
08.2012 - 09.2016
High School Diploma - Basic
Alpena High School