Jacey Boria
Scranton ,PA
Summary
Driven by a passion for efficiency and team success, I excelled at UsFoods by leveraging my adeptness in warehouse safety and my strong problem-solving abilities. My proactive approach led to significant improvements in operational workflows, demonstrating my commitment to quality and collaborative teamwork. With a track record of enhancing customer satisfaction and warehouse operations, I'm eager to bring my skills to a dynamic new role.
Highly capable Loading Dock Worker with background in effective and efficient cargo handling, shipment coordination, and safety regulation adherence. Strong knowledge of warehouse operations, including inventory management and order fulfillment. Skill set includes team collaboration, equipment operation, shipping protocols understanding, problem-solving abilities and physical stamina. Demonstrated positive impact on operational efficiency in previous roles.
Efficient Loading Dock Worker known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, equipment operation, and safety protocol adherence. Excel in teamwork, communication, and problem-solving, ensuring smooth operations on the loading dock.
Hardworking Package Handler comfortable moving heavy loads manually or with forklifts and overhead cranes. Punctual, reliable, and dedicated to teamwork. Great maintenance and repair skills.
Focused Truck Loader with distinguished understanding of pallet loading and spatial awareness. Adept at following customer orders and committed to quality assurance. Successful at working for long hours without losing accuracy.
Strong truck loader with several years of experience in loading. Successful at working efficiently with no supervision and packing products quickly and carefully. Committed to safety and working as team to ensure best-in-class work.
Reliable professional with several years of experience loading and unloading heavy packages requiring varying care specifications. Determined team member thriving in fast-paced environments and working hard to achieve common goals. Safety-minded professional exercising caution in high-stress scenarios.
Overview
4
4
years of professional experience
Work History
Loading Dock Worker
Amazon
Olyphant, Pennsylvania
09.2025 - Current
- Loaded and unloaded trailers using forklifts and pallet jacks.
- Organized inventory on the loading dock for efficient access and storage.
- Inspected shipments for damage and discrepancies before processing.
- Assisted in training new dock workers on safety procedures and equipment use.
- Monitored equipment for maintenance needs and reported issues promptly.
- Communicated with drivers to coordinate timely pickups and deliveries efficiently.
Selector
UsFoods
10.2022 - Current
- Moved loads of up to Number pounds using forklifts and other lift equipment.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
- Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
- Consistently met or exceeded daily performance metrics by prioritizing tasks and managing time effectively.
- Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
- Assisted with physical inventory audits, ensuring accurate record-keeping and loss prevention measures were in place throughout the process.
- Developed strong working relationships with peers, supervisors, and other stakeholders to foster a positive and collaborative work environment.
- Enhanced team productivity by assisting with training new employees on warehouse processes and best practices.
- Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
- Increased order accuracy by diligently reviewing and selecting items according to pick lists.
- Supported continuous improvement efforts through participation in cross-functional teams focused on enhancing overall operational efficiency.
- Optimized inventory control by conducting routine cycle counts and updating the warehouse management system accordingly.
- Adapted quickly to changes in priorities or workflows within the warehouse environment, maintaining high levels of accuracy and productivity at all times.
- Maintained current knowledge of industry trends, warehouse best practices, and relevant technologies to enhance job performance.
- Coordinated with transportation providers to schedule pickups and deliveries while minimizing delays or disruptions in service levels.
- Collaborated with team members to complete large projects or resolve complex issues in a timely manner.
- Streamlined order processing with effective communication between departments and prompt resolution of discrepancies.
- Contributed to cost savings initiatives by identifying opportunities for process improvement within the warehouse operation.
- Expedited customer orders through efficient picking, packing, and staging of products for shipment.
Quality Assurance
Chilis's Bar and Grill
Scranton, PA, Pa
04.2025 - 09.2025
- Performed quality assurance checks on scanned images.
- Performed quality assurance audits at various healthcare facilities.
- Monitored external audit engagements for quality assurance purposes.
- Implemented quality assurance protocols throughout the manufacturing process.
- Inspected completed jobs for quality assurance purposes.
- Participated in multidisciplinary rounds for quality assurance initiatives.
- Performed quality assurance reviews on completed claim forms.
- Established quality assurance protocols for ongoing operations management.
- Inspected all packaged items for quality assurance purposes.
- Performed quality assurance testing on all deployed hardware components.
Dallas BBQ
Kitchen Manager
New York, Ny
09.2022 - 03.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Loader and Unloader
FedEx:Ground
08.2022 - 10.2022
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Improved customer satisfaction by skillfully handling fragile items during the loading and unloading process, minimizing breakage incidents.
- Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
- Performed routine inspections of loading equipment, ensuring its safe operation and reducing the risk of accidents or delays.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Supported warehouse team in maintaining clean workspaces, effectively reducing potential hazards and fostering a positive working atmosphere.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
- Optimized space utilization within storage areas, creating a more organized work environment for increased productivity.
- Expedited order fulfillment by accurately picking products from storage shelves according to pick lists provided.
- Enhanced overall team performance by sharing knowledge and tips on efficient loading and unloading techniques with fellow employees.
- Collaborated with supervisors to address any discrepancies found during the verification process of incoming shipments.
- Consistently met performance targets by prioritizing high-priority shipments for faster turnaround times.
- Ensured compliance with shipping regulations, meticulously checking and securing loads.
- Assisted in training new hires, sharing best practices for safe and efficient loading.
- Enabled seamless restocking, promptly unloading goods to replenish warehouse shelves.
- Decreased loading errors, paying close attention to order details and specifications.
- Optimized storage space utilization, arranging items compactly without compromising accessibility.
- Enhanced customer satisfaction, ensuring accurate and damage-free deliveries.
Stocker
Walmart
04.2021 - 08.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
Diploma - Arts
Scranton High School
Scranton, PASkills
- Warehouse Safety
- Product picking
- Equipment operations
- Safety Protocols
- Product Organization
- Pallet arrangement
- Quality Assurance
- Production line operations
- Product Location
- Light maintenance
- Loading and unloading
- Order Picking
- Product Packaging
- Hand-Eye Coordination
- Quality Control
- Stock replenishment
- Product Inspections
- Teamwork and Collaboration
- Quick Learner
- Customer Service
- Problem-Solving
- Time Management
- Dependable and reliable
- Attention to Detail
- Problem-solving abilities
- Motivated Team Player
- Multitasking Abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Customer Relationships
- Adaptability and Flexibility
- Decision-Making
- Heavy Lifting
- Stocking
- Warehouse Operations
- Cleaning procedures
- Relationship Building
- Safety Procedures
- Team Coordination
- Order tracking
- Packing and shipping
- Pallet Jack Operation
- Stocking and Replenishing
- Merchandise Stocking
- Product Labeling
- Team building
- Work Area Maintenance
- Cash Register Operations
- Task Prioritization
- Material Handling Equipment
- Equipment Operation
- Product Knowledge
- Interpersonal Skills
- Analytical Thinking
- Storage Organization
- Stock Rotation
- Shelving of products
- Product restocking
- Goal Setting
- Professionalism
- Product Inspection
- Order Filling
- Staff Training
- Load securing
- Inventory management
- Quality assurance
- Shipment inspection
- Time management
- Safety compliance
- Cost control
- Employee training
- Customer service
- Team leadership
- Problem solving
- Communication skills
- Process improvement
- Performance metrics
- Staff development
- Operational efficiency
- Restaurant promotion management
- Take-out service
- Kitchen equipment operation and maintenance
- Personnel recruiting
- Order delivery practices
- Customer service best practices
Timeline
Loading Dock Worker
Amazon
09.2025 - Current
Quality Assurance
Chilis's Bar and Grill
04.2025 - 09.2025
Selector
UsFoods
10.2022 - Current
Dallas BBQ
Kitchen Manager
09.2022 - 03.2023
Loader and Unloader
FedEx:Ground
08.2022 - 10.2022
Stocker
Walmart
04.2021 - 08.2022
Diploma - Arts
Scranton High School