Christopher Garcia
Porter
Summary
Reliable and prepared, learns new processes quickly and adapts to environment and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Sales
Skeros Furniture
10.2020 - Current
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Created rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Field Service Representative
SUEZ WATER
03.2019 - 10.2020
- Maintained and operated 2 sites that consisted of a 1200+ GPM and a 500+ GPM RO system.
- Received and communicated daily data on inlet and outlet points.
- Coordinated membrane swaps on both sites
- Calculated and regulated chemicals
- Scheduled and installed DI trailers upon customers request and needs
- Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
Installation Technician
Dish Network
08.2016 - 03.2019
- Coach and trainer for new hire technicians.
- Install satellite dish and compatible components, activate and program receivers.
- Enhanced customer satisfaction ratings by resolving technical, on-site and account issues efficiently.
- Provided key information to customers, educating them on equipment, products and services.
- Repaired equipment with new parts and replaced items when they became inoperable.
Biller
Laredo Medical Center
11.2014 - 08.2016
- Review, credit and charge all medical procedures in the OR department.
- Operational knowledge of gas ethylene oxide, gas plasma sterilizers and gravity sterilizer's.
- Assembled, Wrapped, and stored supplies instrument trays.
- Coded invoices properly based upon patient services and medical records.
- Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
HVAC Technician
Edgar&sons AC/Heating
01.2013 - 08.2014
- Maintained and serviced HVAC systems and refrigeration equipment.
- Disassembled units, repaired broken components and restored them to operating condition.
- Troubleshot and repaired HVAC and refrigeration equipment.
- Installed air conditioning and refrigeration equipment and tested them for proper operation.
Education
Sterile Processing Technician Courses -
Fortis Institute
2013
High School Diploma -
Lone Star College
Kingwood, TX2012
Skills
- Issue resolution
- Team player
- English/Spanish fluency
- Computer literate
- Leadership
- Good verbal/written communication skills
- Strong work ethic
Affiliations
- Dean's List, Fortis Institute (Fall 2012)
- Spanish Club Member, Lone Star College of Kingwood (Fall 2011)
Languages
Spanish
Native or Bilingual
Timeline
Sales
Skeros Furniture
10.2020 - Current
Field Service Representative
SUEZ WATER
03.2019 - 10.2020
Installation Technician
Dish Network
08.2016 - 03.2019
Biller
Laredo Medical Center
11.2014 - 08.2016
HVAC Technician
Edgar&sons AC/Heating
01.2013 - 08.2014
Sterile Processing Technician Courses -
Fortis Institute
High School Diploma -
Lone Star College
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