Christopher Garza
Dallas,TX
Summary
Proactive Senior Sales Representative with extensive experience in customer interaction and strategic problem-solving. Adept at implementing CRM systems, conducting product demonstrations, and expanding customer base through effective relationship building and outbound sales calls. Bring strong negotiation skills, product knowledge, and a commitment to customer satisfaction.
Overview
2
2
years of professional experience
Work History
Senior Sales Representative
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
05.2024 - Current
- Developed exceptional interpersonal, speaking, and listening skills from talking with both customers and upper management.
- Stayed up-to-date with industry trends to position company as market leader.
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Implemented CRM systems to efficiently track client interactions and enhance customer service.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Retail Sales Associate
GNC- General Nutrition Centers
06.2022 - 07.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Education
High School Diploma -
VETERANS MEMORIAL HIGHSCHOOL
Corpus Christi, TX06-2022
Skills
- Outbound sales calling
- Negotiation
- CRM proficiency
- Customer Retention
- Reliability
- Customer Satisfaction
- Product Knowledge
- Sales Presentations
- Objection handling
Timeline
Senior Sales Representative
Dufresne Spencer Group LLC Dba Ashley Furniture Homestore
05.2024 - Current
Retail Sales Associate
GNC- General Nutrition Centers
06.2022 - 07.2023
High School Diploma -
VETERANS MEMORIAL HIGHSCHOOL
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