Christopher Gedeon
Miami,FL
Summary
Proactive Technician and Operations Manager with expertise in HVAC automotive systems and a diverse background in leadership. Specialized in improving team productivity and customer satisfaction through efficient workflows and effective problem-solving. Known for fostering a positive work environment and excelling in time management and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CEO
Own Business
Home
02.2022 - Current
- Enhanced brand reputation with effective marketing.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Drove profitability with thorough financial analysis and strategic decision making.
- Managed all aspects of accounting, including budgeting, invoicing, and financial reporting, ensuring accurate and timely financial records.
- Effectively prioritized and coordinated multiple tasks, balancing client orders and business operations to meet tight deadlines.
- Consistently delivered custom bouquets and services on time, meeting or exceeding customer expectations and enhancing client satisfaction.
- Conceptualized and designed the business logo, developing a unique brand identity that resonates with the target market and enhances brand recognition.
Technician
Safelite Auto Glass
2757 SW 8th St Miami, FL 33135 United States
08.2023 - 05.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
Supervisor /Operations Manager
SP Plus Parking
11 SE Seventh St Miami, FL 33130 United States
03.2021 - 09.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Assisted in recruiting, hiring and training of team members.
Supervisor
Legacy Parking
340 SE 3rd St Miami, FL 33131 United States
06.2020 - 07.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strength
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Automotive Technology - Automotive Mechanics
Florida Career College - Miami
Miami, FL07.2023
High School Diploma -
Miami Central Senior High School
Miami, FL07.2021
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- HVAC Systems
- Expertise in Leadership
- Outstanding Communication Skills
- Sanitation/ Organization Dexterity
- Results Orientated Resiliency
- Time Management
- Valet Parking inc Stick shift
- Certified Auto glass Technician
Certification
- Automotive HVAC Certificate
- Glass installer, Safelite Autoglass - [2023-2026]
Languages
Creole
Limited Working
Spanish
Elementary
Timeline
Technician
Safelite Auto Glass
08.2023 - 05.2024
CEO
Own Business
02.2022 - Current
Supervisor /Operations Manager
SP Plus Parking
03.2021 - 09.2021
Supervisor
Legacy Parking
06.2020 - 07.2021
Automotive Technology - Automotive Mechanics
Florida Career College - Miami
High School Diploma -
Miami Central Senior High School