Christopher Giger
San Angelo,TX
Summary
Licensed Funeral Director and Embalmer with over 10 years of experince bringing highly-developed business sense and creative problem-solving skills. Quickly assesses operational needs and develops innovate strategies that successfully increase productivity and efficiency.
Overview
16
16
years of professional experience
Work History
Licensed Funeral Director and Embalmer
Johnson's Funeral Home
08.2019 - Current
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Performed embalming procedures and updated case study reports.
Insurance Adjuster
GEICO
11.2017 - 08.2019
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Analyzed information gathered by investigations to report findings and recommendations.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
Funeral Home Supervisor
Johnson's Funeral Home
04.2017 - 10.2017
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
Licensed Funeral Director
Johnson's Funeral Home
10.2015 - 04.2017
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Secured positive customer testimonials by delivering superb client service.
- Drafted and published obituaries on behalf of families served.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
Licensed Funeral Director
Resthaven Funeral Home
05.2014 - 10.2015
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Secured positive customer testimonials by delivering superb client service.
- Drafted and published obituaries on behalf of families served.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
Licensed Funeral Director
Johnson's Funeral Home
12.2012 - 05.2014
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Secured positive customer testimonials by delivering superb client service.
- Drafted and published obituaries on behalf of families served.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
Administrative Assistant
Johnson's Funeral Home
05.2010 - 12.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Filed Insurance Assignments
- Filed Death Certificates
Funeral Assistant
Johnson's Funeral Home
01.2008 - 05.2010
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Drove company vehicles to transport remains or families to services.
- Supported funeral director with all facets of funeral service coordination.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
Education
Associate of Applied Science - Mortuary Science And Embalming
Commonwealth Institute of Funeral Service
Houston, TX12.2017
High School Diploma -
Central High School
San Angelo, TX05.2004
Skills
- Mortuary Operations
- Customer Response
- Family Counseling
- Floral Design
- Funeral Planning
- Staff Scheduling
Timeline
Licensed Funeral Director and Embalmer
Johnson's Funeral Home
08.2019 - Current
Insurance Adjuster
GEICO
11.2017 - 08.2019
Funeral Home Supervisor
Johnson's Funeral Home
04.2017 - 10.2017
Licensed Funeral Director
Johnson's Funeral Home
10.2015 - 04.2017
Licensed Funeral Director
Resthaven Funeral Home
05.2014 - 10.2015
Licensed Funeral Director
Johnson's Funeral Home
12.2012 - 05.2014
Administrative Assistant
Johnson's Funeral Home
05.2010 - 12.2012
Funeral Assistant
Johnson's Funeral Home
01.2008 - 05.2010
Associate of Applied Science - Mortuary Science And Embalming
Commonwealth Institute of Funeral Service
High School Diploma -
Central High School
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