Christopher Glenn
New Albany,IN
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
10
10
years of professional experience
Work History
Repair Technician
Ivy Technology
05.2024 - 09.2024
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Updated system records to reflect repairs.
- Imported customer records into timeclocks to ensure no data was lost.
Sales Manager
Metro By T-Mobile
04.2021 - 04.2024
- Manage inventory and sales of a store
- Worked with customers to find the right services for them, while exceeding their expectations regarding the service experience
- Routinely met or exceeded goals set by Metro By T-Mobile
- Excelled in sales of phones and accessories.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Kitchen Manager
Jake and Elwood’s Pizza
08.2019 - 03.2021
- Worked with the owner of the business closely to provide an effective and streamlined kitchen
- Assisted in menu changes and new dishes
- Prepped the day’s ingredients for a busy shift
- Assisted in scheduling of 10 employees.
Installer/Repairs
Rothanberg Flooring
04.2017 - 07.2019
- Installed and repaired a vast variety of flooring applications
- Worked with customers to ensure they have the product that they envisioned
- Prepared areas for the flooring to be installed.
Line Cook
Tumbleweed
11.2015 - 04.2017
- Prepared menu items for a fast and accurate ticket time
- Prepared food items for the day's use
- Prepared, arranged, and delivered 20+ caterings
- Assisted in counts and maintenance checks.
Apprentice Helper
Greenlight Electric
12.2016 - 03.2017
- Assisted in running of electrical wire as instructed
- Made sure all supplies were on hand
- Checked for accurate placement and fitting of couplers and pipe.
Order Resolution
Radial, Tradeport
08.2016 - 11.2016
- Ensured packages had correct amount of products that were assigned to it
- Knowledge of warehouse shipping and inventory systems
- Restocked extra products back into the system
- Retrieved any item that was missed during sorting.
Cook
Khalil’s
12.2015 - 08.2016
- Prepared entrees, desserts, and appetizers for patrons
- Managed inventory of food and ingredients on hand at any time
- Assisted with ordering of new products
- Maintenance as needed.
Heat Press Operator
Fanatics
08.2014 - 12.2015
- Received and assembled names, numbers, and graphics for custom NBA, NFL, and NHL jerseys
- Routinely led in terms of production and accuracy
- Assisted in shipping and final verification of finished product.
Education
AWS Certification -
Knight’s School of Welding
Louisville, KY05.2016
Network Administration and Server Repair -
American National University
Shively, KY03.2014
Skills
- Knowledgeable of various machines and procedures
- Extremely teachable
- Outgoing
- Dependable
- Helpful employee
- Great multi-tasker
- Ability to adapt and overcome
- Customer Service
- Mechanical skills
- Safety Requirements
- Equipment Repair
- Network configuration
- Electrical Troubleshooting
- Inventory Management
- Meeting sales targets
- Machine Learning Sales
- Remote sales
- Sales Support Expertise
- Sales knowledge
- Proven Sales Experience
- Ticketing and Sales
- Sales Promotions
- Service Sales
- Technical Sales Expertise
- Sales expertise
Militaryexperience
2nd Infantry Division, Fort Lewis, WA, 4th Brigade, 702nd Maintenance Battalion, 1 CRT, 10/01/07, 11/01/12, 101st Airborne (Fort Campbell, KY) 3rd Brigade, 187th Maintenance, Air Assault Graduate, Operation Iraqi Freedom (2009-2010), Stryker Mechanic attached to 4/9 Infantry (Nasir Wa-salam, Iraq), Attained rank of Sergeant (E5)
Aerial Photography
Amateur drone pilot. I have a high interest in photography and videography of cityscapes and landmarks. Nealry two years of experience with no incidents. Recreational pilots license. Currently training for Part 107 drone pilots license.
Timeline
Repair Technician
Ivy Technology
05.2024 - 09.2024
Sales Manager
Metro By T-Mobile
04.2021 - 04.2024
Kitchen Manager
Jake and Elwood’s Pizza
08.2019 - 03.2021
Installer/Repairs
Rothanberg Flooring
04.2017 - 07.2019
Apprentice Helper
Greenlight Electric
12.2016 - 03.2017
Order Resolution
Radial, Tradeport
08.2016 - 11.2016
Cook
Khalil’s
12.2015 - 08.2016
Line Cook
Tumbleweed
11.2015 - 04.2017
Heat Press Operator
Fanatics
08.2014 - 12.2015
AWS Certification -
Knight’s School of Welding
Network Administration and Server Repair -
American National University
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