Christopher Glenn
Draper,UT
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in customer service roles, demonstrating effective multitasking and time management skills. Committed to enhancing customer satisfaction and delivering memorable experiences. Seeking entry-level opportunities to leverage organizational skills and contribute to team success..
Overview
10
10
years of professional experience
Work History
CPU Customer Pick-up
Sam's Club
South Jordan, Utah
03.2023 - Current
- Delivered accurate and efficient completion of daily duties.
- Resolved customer issues with knowledgeable, friendly service to enhance satisfaction.
- Identified and addressed customer needs promptly to improve experience.
- Prioritized and organized tasks to achieve service goals effectively.
- Collaborated with diverse team members to meet project deadlines and objectives.
- Assisted customers with requests and queries to elevate satisfaction levels.
Kitchen Lead
Chili's Bar and Grill
Sandy, Utah
07.2019 - 11.2024
- Supervised kitchen staff to optimize food preparation and service efficiency.
- Trained new employees on food safety protocols and operational procedures.
- Coordinated inventory management for kitchen supplies and ingredients.
- Collaborated with culinary team to implement menu changes effectively.
- Conducted regular inspections of kitchen equipment to identify maintenance needs.
- Enforced health and safety regulations within kitchen environment.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Organized staff shifts and coordinated daily tasks to ensure workflow efficiency.
Cook Shift Leader
Buffalo Wild Wings
Pearl City, Hawaii
03.2016 - 06.2019
- Prepared food items in alignment with standardized recipes and menu specifications.
- Ensured adherence to food safety and sanitation guidelines throughout kitchen operations.
- Trained new team members on cooking techniques and safety protocols.
- Managed inventory levels and ordered kitchen supplies as needed.
- Coordinated with front-of-house staff to ensure timely food delivery.
- Reviewed food orders for accuracy and inspected equipment for maintenance.
- Monitored food preparation processes to uphold quality standards.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Conducted daily meetings with kitchen staff to review specials and menus.
- Served as lead cook, guiding and training less experienced cooks.
Education
High School Diploma -
Parkway South High School
Saint Louis, MO04-1998
Skills
- Food safety
- Problem solving
- Performance motivation
- Social perceptiveness
- Dependable and responsible
- Multitasking
- PPE compliance
- Inventory management
- Staff training
- Quality control
- Customer relationship management
- Hippa certified
- Excellent communication
- Decision-making
Affiliations
- Volunteer Youth Basketball Coach at Dimple Dell Rec Center (Sandy, Utah)
Timeline
CPU Customer Pick-up
Sam's Club
03.2023 - Current
Kitchen Lead
Chili's Bar and Grill
07.2019 - 11.2024
Cook Shift Leader
Buffalo Wild Wings
03.2016 - 06.2019
High School Diploma -
Parkway South High School