Assisted with day-to-day operations, working efficiently and productively with all team members.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked effectively in fast-paced environments.
Organized and detail-oriented with a strong work ethic.
Cleaner
Wake Robin Apartments
Columbus, OH
01.2015 - 03.2021
Spot cleaned carpets using industrial carpet cleaner.
Emptied and cleaned all waste receptacles.
Cleaned and dusted cobwebs on light fixtures, baseboards and window sills. prepared apartment for new residents to move in.
Trained in industrial cleaning
Followed procedures for efficient water management of linens
Maintained commercial buildings
Dusted computers
Maintained cleanliness and sanitation of common areas, enhancing resident satisfaction.
Ensured proper disposal of waste and recycling materials, supporting environmental initiatives.
Operated floor care equipment, including scrubbers and buffers, to maintain high standards of flooring.
Developed efficient cleaning schedules to optimize time management and resource allocation.
Dietary Aide
Laurel of Worthington
Columbus, OH
09.2007 - 03.2019
Prepared and cooked nutritious meals to enhance dietary well-being for blind and elderly clients.
Maintained cleanliness and organization of kitchen and dining areas.
Served meals to residents in accordance with established schedules and dietary procedures.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Prepared and served meals in accordance with dietary guidelines and resident preferences.
Assisted in maintaining clean and organized kitchen and dining areas to ensure hygiene standards.
Collaborated with dietary staff to plan menus that accommodate special dietary needs.
Monitored food inventory levels, reporting shortages to ensure timely replenishment of supplies.
Kept all kitchen areas clean, tidy and free of hazards.
Housekeeper
Intown Suites Hotel
Columbus, OH
03.2007 - 12.2014
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Process merchandise returns and exchanges.
Greet customers entering establishments.
Developed strategies to enhance team performance and service quality in housekeeping operations.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
Maintained cleanliness of guest rooms and common areas to ensure high standards of hygiene.
Assisted in training new staff on cleaning protocols and safety procedures.
Led initiatives for sustainable cleaning practices, contributing to hotel's eco-friendly goals.
Cashier/Customer Service
Schottienstiens North
Columbus, OH
01.1999 - 12.2007
To cash the customers out making sure their finding everything ok. Making sure they come back and visit.
Monitored inventory levels, restocked merchandise, and organized displays.
Greeted customers entering store and responded promptly to customer needs.
Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Streamlined checkout process for increased efficiency and reduced waiting times.
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers in locating products and resolving inquiries effectively.
Maintained accurate cash drawer balances through diligent record-keeping.
Elderly Caregiver
Brookdale Assisted Living
Columbus
08.2004 - 10.2006
Provided compassionate support and assistance with daily living activities for residents.
Maintained a safe and clean environment through regular sanitation and organization of living spaces.
Developed strong relationships with residents, fostering trust and emotional well-being.
Collaborated with healthcare professionals to monitor resident health and report changes promptly.
Provided compassionate care to residents, ensuring comfort and wellbeing.
Assisted with daily living activities, promoting independence among elderly clients.
Monitored health conditions, reporting changes to nursing staff promptly.
Developed and implemented personalized care plans tailored to individual needs.
Education
High School Diploma -
Shaw High School
Cleveland, OH
06-1986
Skills
Retail Sales
Cooking
Food Production (1 year)
Kitchen Experience
Meal Preparation
Childcare
Merchandising
Housekeeping
Caregiving
Cash Register
Home Care
Custodial Experience
Commercial Cleaning
Basic math
English
Customer Service
Residential Cleaning
Personal Assistant Experience
Food Service
Laundry
Food Preparation
Cash Handling
Cleaning
Senior Care
Supervising experience SKILLS
Food Handling
Patient Care
Clean
Retail sales
Babysitting Customer-orientedExceptional Service Orientation communicatorCustomer- Complex Problem Solving orientedSelf- Production and Processing directedOrganizedErgonomics and Monitoring safety trainingInterior and Judgment and Decision Making exterior cleaningDecision making skillsChemical cleaningHospitality backgroundHardworking
Vital Signs
PROBLEM SOLVING (5 years)
Cashiering
Hospitality
Communications
Time Management
Sales
Packaging
Order Picking
Microsoft Word
POS
Dietary Aide Experience
Food Safety
Host/Hostess
Computer Skills
Dietary aide experience
Personal assistant experience
Order fulfillment
Cash handling
Assembly
Manufacturing
Retail sales
Cash register
Supervising experience
Customer service
Food handling
Leadership
Shipping & Receiving
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Friendly, positive attitude
Teamwork and collaboration
Time management
Certification
First Aid Certification
Food Handler Certification
December 2023 to January 2024
ServSafe
Certified Home Health Aide
February 2011 to March 2024
Assessments
Work motivation — Proficient
June 2022
Level of motivation and discipline applied toward work
Full results: Proficient
Mechanical knowledge — Completed
February 2023
Understanding and applying mechanical concepts and processes
Full results: Completed
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work
Warehouse safety — Proficient
March 2022
Using safe practices in a warehouse setting
Cleaner fit — Proficient
Measures the traits that are important for successful cleaners
Attention to detail — Completed
Identifying differences in materials, following instructions, and detecting details among distracting information
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Retail Sales Associate/Packing, Shipping, and Receiving Assembler at PetsmartRetail Sales Associate/Packing, Shipping, and Receiving Assembler at Petsmart