Christopher Gonzalez
Riverside,CA
Summary
Successful in working the command center consistently meets or exceeds goals through insightful decisions and keeping up with calls for service. Successful at evaluating scenes and implementing strategies to prevent further crime or harm to individuals. Experienced in building patrols, CCTV monitoring and inspections.
Overview
33
33
years of professional experience
Work History
Security
Disneyland Resort
Anaheim, CA
08.2021 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Monitored employee activities, confirming compliance with security regulations.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into the resort.
- Patrolled and monitored premises in company vehicle, and conduct area checks on foot as well.
- Conducted bag checks, and screening of all guests entering the resort including cast members.
Guest Services Supervisor/ Security
Auto Club Speedway
Fontana, CA
03.2009 - Current
- Supervise and manage over two hundred volunteers for the race weekends, respond to guest issues, requests, and ensure every guest has a great experience at the track.
- I also work in the command center, answering calls from the cell tower, dispatching units for calls for service, logging events, answering requests for police and medical. I also monitor the cameras while dispatching to ensure the facility is secured and guests are behaving. We only have two of us in the command center doing high volume logging events and dispatching calls. CSC handles their own calls and dispatches when i am in the field responding to calls for the infield and VIP's.
- Coordinated arrivals and departures of VIPs.
- Generated daily reports for the director of security and NASCAR.
volunteer
Fontana Relay for Life
Fontana, CA
03.2006 - Current
- Several different, leadership positions including: chair, co-chair, volunteer coordinator, vendor liaison, and logistical support.
- assisted with providing security and first aid for the event.
- Teamed with community organizations and government agencies to increase outreach and service utilization.
- Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
- Provided immediate responses to questions from volunteers.
- Tracked volunteer hours in spreadsheets.
- Assisted with recordkeeping to maintain data for ongoing grant funding and regulatory compliance.
- Spoke with community organizations to boost outreach and highlight programs successes.
Banquet Server , Security Officer
Food and Beverage
Ontario, CA
12.2011 - 08.2014
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained flexible work schedule to meet event needs.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Monitored employee activities, confirming compliance with security regulations.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assisted with dispatching fire, police, and engineering when needed.
- logged all events on our cad system and emailed over to the director of security daily.
Education
No Degree - Business Administration And Management
Riverside City College
Riverside, CAGeneral Studies
Summit High School
Fontana, CA08.2009
Skills
- CPR Certified
- CCTV Monitoring
- Attentive and Observant
- Team Player
- Security Team Coordination
- Microsoft Office
- Adaptable and Flexible
- Honest and Ethical
- Reliable and Responsible
Additional Information
- Achievements: , Mayorʼs Youth Advisory Council Chairperson - 2008 Volunteer of the year for the City Of Fontana – 2009 Outstanding Community Service Award Fontana – 2009 Member – Friday Night Live – 2007-Present
Timeline
Security
Disneyland Resort
08.2021 - Current
Banquet Server , Security Officer
Food and Beverage
12.2011 - 08.2014
Guest Services Supervisor/ Security
Auto Club Speedway
03.2009 - Current
volunteer
Fontana Relay for Life
03.2006 - Current
No Degree - Business Administration And Management
Riverside City College
General Studies
Summit High School
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