Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Christopher Graham

Auburndale,Florida

Summary

Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 15 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.

Overview

14
14
years of professional experience

Work History

Sales Associate/Account Coordinator (Hybrid)

Plains Dedicated LLC
10.2021 - Current
  • Coordinate and manage logistics operations, including transportation, distribution, and supplier management
  • Schedule and dispatch trucks to appropriate locations in the most efficient and cost-effective manner
  • Maintaining records of dispatched calls and route changes
  • Determine type and amount of equipment required according to work specifications
  • Advise drivers about any traffic problems such as construction, accidents, weather conditions and other hazards
  • Monitor the cameras/safety system on internal truck to ensure drivers safety
  • Oversee company’s fleet of trucks and drivers
  • Attend Customer conventions, for example Tyson, Butterball and JBS Beef for new contacts and sales.

Sr. Patient Financial Counselor

Watson Clinic LLP
10.2010 - 10.2021
  • Provides financial counsel to patients face to face and by phone to explain the cost of treatment, insurance coverage and patient responsibility
  • Coordinate proper insurance verification information/documentation to develop a standard estimate that include CPT codes and allowable cost based on MD treatment plan and script
  • Responsible for collecting, monitoring and moving funds to appreciate invoices once processed by insurance
  • Have worked with Clinical Informatics to build a new reservation workflow to better improve department efficiency
  • Trained department on new workflow
  • Responsible for all department ordering for supplies and office equipment.

Clinical Informatics Assistant

Watson Clinic LLP
09.2013 - 01.2018
  • Provide technical support to clinic staff and patients for four clinic-wide systems, including the Patient Portal
  • Participate in on-call rotations for after-hour support
  • Work with systems analysts to develop training material, scheduling meeting space, set-up, and assist with hands-on training
  • Run system reports from multiple systems and route to appropriate departments.

Radiology

02.2012 - 09.2013
  • A time sensitive daily schedule that includes but not limited to printing and editing all Orthopedic films for surgery’s, radiology transcription, laboratory run’s, patient film orders on digital media, and handle inbound calls
  • Also work with team member to collect and vet best practices to develop protocols for new processes due to system or regulatory changes.

Reception

10.2010 - 02.2012
  • Duties include scheduling appointments, doctor referrals, and insurance verification in the call center
  • Duties also included direct interaction with patients at clinic locations to handle patient check-ins, verifying insurance, accepting co-pays, tasking doctor dictations and ordering labs.

Education

Skills

  • Problem solving
  • MS Office
  • Deliver on deadlines
  • Developing and Analyzing workflows
  • Document Management
  • Contract Management
  • Project Management
  • Medical Billing
  • Schedule Management
  • Scheduling and calendar management

References

  • TJ Worcester, Director, Plains Dedicated, LLC, 720-376-4165
  • Jim Bauer, Manager, Watson Clinic LLP, 321-438-8137
  • Crystal Predmore, Lead, Watson Clinic LLP, 863-286-4096

Hobbies and Interests

  • Volunteer activities
  • Lakeland Runners Club
  • Family events

Timeline

Sales Associate/Account Coordinator (Hybrid)

Plains Dedicated LLC
10.2021 - Current

Clinical Informatics Assistant

Watson Clinic LLP
09.2013 - 01.2018

Radiology

02.2012 - 09.2013

Sr. Patient Financial Counselor

Watson Clinic LLP
10.2010 - 10.2021

Reception

10.2010 - 02.2012

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Christopher Graham