Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

CHRISTOPHER GREEN

Loganville,GA

Summary

Highly skilled Sales and Service Manager with broad background in diverse industries. Proven record of improving customer satisfaction, sales growth and team performance through strategic planning and proactive problem-solving. Strengths include relationship building, staff training, product knowledge and goal setting. Past roles have led to significant improvements in operational efficiency and bottom-line results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Development Project Manager

Starbucks Coffee Company
07.2023 - Current
  • Coordinated multi-functional project teams comprising 50-75 individuals
  • Directed weekly cross-functional meetings to oversee the implementation of strategic and tactical goals.
  • Managed quality control procedures and assessed potential project uncertainties throughout each phase
  • Oversaw the coordination with external partners and service providers to enhance overall value.
  • Supported new store openings and construction projects in surrounding markets

Retail Market Trainer

Ulta Beauty
06.2021 - 07.2023
  • Utilized customer data analytics and trends to develop effective training strategies for diverse retail sectors.
  • Assisted with regional recruitment efforts resulting in the successful onboarding of nearly 300 employees
  • Collaborated with corporate store-set teams to ensure product merchandising aligns with current consumer trends
  • Partnered with logistic specialists to optimize efficiency in product delivery and uphold quality assurance.
  • Conducted monthly market meetings, communicating essential KPI statistics, payroll allocation, and sales trends.

Chief Executive Officer - Head of Design

Area 331 - House of Design and Sales
01.2019 - 06.2021
  • Led a sales team of up to 20 associates in a retail accessible sub-sector of interior design company operations.
  • Rendered interior designing services to customers covering space design simulations, procurement and supply of goods, and site implementation.
  • Collaborated with renowned global brands like Disney, Netflix and AMC
  • Hosted online auctions, sales, and appraisals of design products by utilizing various online marketing platforms and social media accounts
  • Successfully led a team of almost 100 vendors, maintaining consistency in sourcing design materials and products according to market trends.

Senior Sales & Data Manager

Ian Henderson's, INC.
Monroe, Georgia
01.2015 - 01.2019
  • Assessed client needs for suitability of company's products/services
  • Increased the performance of an established sales team via constructive feedback and continuous guidance
  • Managed vendor, supplier, partner, and external party relationships through contract negotiation to maintain legal compliance.
  • Developed and maintained data entry systems for tracking customer information.
  • Performed data analysis and created reports to identify trends or discrepancies in the data.
  • Ensured that all regulatory requirements were met with regards to storage, privacy, and retention policies.

Education

Bachelors of Business - Business Administration And Management

Arizona State University
Arizona City, AZ
01.2022

Skills

  • Business Development
  • Graphic Design
  • Interior Design
  • Merchandising
  • Data & Trend Analysis
  • Project Management
  • Direct Sales Marketing
  • Client acquisition

Accomplishments

  • Acting board member of the Atlanta Civil Rights and Progression Council, championing inclusion and diversity throughout both city and state wide movements and directives.
  • Launched the first United States 'Siren System' program for Starbucks Coffee Company and played an integral part of nationwide program rollout.
  • Received national credits on several film & tv productions due to the contributions of design provided by Area 331.
  • Contributed to the development of the Ulta Beauty customer loyalty program and assisted in the national rollout of 2022.

Certification

  • Microsoft Office Certified
  • SOS LTE Certified
  • Working Knowledge of Tableau

Timeline

Business Development Project Manager

Starbucks Coffee Company
07.2023 - Current

Retail Market Trainer

Ulta Beauty
06.2021 - 07.2023

Chief Executive Officer - Head of Design

Area 331 - House of Design and Sales
01.2019 - 06.2021

Senior Sales & Data Manager

Ian Henderson's, INC.
01.2015 - 01.2019

Bachelors of Business - Business Administration And Management

Arizona State University
CHRISTOPHER GREEN