Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christopher Grier

Rockhill,SC

Summary

IT professional with 8+ years of experience in technical support, system administration, and network operations. Skilled in securing systems, managing user access, and troubleshooting complex technical issues. Hands-on experience with Active Directory, VPN configuration, endpoint protection, and intrusion prevention systems.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner/Operator

Best Hands Transportation LLC.
Rock Hill, SC
12.2021 - Current
  • Directed transportation operations, optimizing routes and schedules to enhance service delivery efficiency.
  • Provided logistical assistance for SC & NC farmers.
  • Managed budgeting and financial oversight, aligning operational costs with strategic business goals to maximize profitability.
  • Agricultural License with SC Dept of Agricultural

Senior Application Support Engineer

Bojangles’ Corporate Offices
Charlotte, NC
12.2017 - 10.2021
  • Provided Tier 2/3 technical support supporting 200+ users across corporate and franchise locations
  • Administered Active Directory and Exchange, managing user accounts and access control
  • Managed and monitored Intrusion Prevention Systems (IPS)
  • Managed patch deployment across 200+ systems using Ivanti, improving system security and compliance.

Application Support Engineer

Bojangles’ Corporate Offices
Charlotte, NC
03.2015 - 12.2017
  • Managed and resolved tickets using Footprints system.
  • Supported Active Directory user management and configurations.
  • Provided remote troubleshooting for distributed users.
  • Assisted with VoIP system administration (ShoreTel)

Education

Associate of Applied Science - Networking Systems

ITT Technical Institute
Columbia, SC

Cybersecurity Certificate - Cyber Security

York Technical College
Rock Hill, SC
05-2026

Skills

  • Network Security & VPN Configuration
  • SIEM & Log Analysis
  • Patch Management
  • Remote Support
  • Identity & Access Management (Active Directory, Exchange)
  • Intrusion Prevention Systems (IPS)

Accomplishments

    National Society Leadership and Success

    NSLS

    2026

    York Technical College

    Academic Excellence Award

    2026

    York Technical College

    Dean’s List

    2025

Certification

CompTia Security + SY0-701

March 2026

Timeline

Owner/Operator

Best Hands Transportation LLC.
12.2021 - Current

Senior Application Support Engineer

Bojangles’ Corporate Offices
12.2017 - 10.2021

Application Support Engineer

Bojangles’ Corporate Offices
03.2015 - 12.2017

Associate of Applied Science - Networking Systems

ITT Technical Institute

Cybersecurity Certificate - Cyber Security

York Technical College