Christopher Grimm
Barboursville,WV
Summary
Dynamic case manager with proven expertise at South Western WV Region 2 Workforce Development Board, adept at client needs assessment and relationship management. Successfully developed individualized employment plans, enhancing participant outcomes. Skilled in performance monitoring and analytical problem solving, ensuring efficient service delivery and impactful community support.
Overview
31
31
years of professional experience
Work History
WIOA Case Manager
South Western WV Region 2 Workforce DevelopmeBoard
Huntington, WV
10.2009 - Current
- Managed participant case files for South Western WV Region 2 Workforce Development Board.
- Assessed client barriers and developed individualized employment plans.
- Coordinated referrals to training, education, and support service providers.
- Documented eligibility, services, and progress in workforce tracking systems.
- Explained program requirements and available resources to job seekers.
- Monitored follow-up appointments and maintained active client communication.
- Collaborated with employers, partners, and community agencies on placement support.
- Utilized case management software and databases for efficient information tracking.
FSE & T Case Manager
Southwestern Community Action Council
Huntington, WV
03.2005 - 10.2009
- Conducted client intake to assess needs for community action services, ensuring tailored support.
- Developed individualized service plans with clients to address specific goals and resources.
- Supported case management services for adults receiving state benefits.
- Issued monthly transportation checks to participants, facilitating access to necessary services.
- Maintained updated client charts for accurate record-keeping.
- Helped establish and maintain a community referral and placement program.
- Entered client information accurately into the DHHR RAPIDS system.
- Prepared required reports for funding sources.
Co-owner/Operator
Giovanni's Pizzeria
Huntington, WV
03.2000 - 03.2006
- Coordinated staff schedules and training, ensuring adequate shift coverage across front-of-house and back-of-house teams.
- Reviewed sales, labor, and expenses to support business planning and daily decisions.
- Supported daily pizzeria operations at Giovanni's by facilitating kitchen service and managing opening routines.
- Greeted guests, addressed special requests, and resolved customer concerns to enhance overall dining experience.
Accountant Representative
Kindred Communications
Huntington, WV
01.2005 - 02.2005
- Coordinated with clients to manage advertising accounts and address their needs, enhancing client satisfaction.
- Contacted prospects to present available program outlines, facilitating informed decision-making.
- Engaged prospective customers to promote radio time, contributing to sales outreach efforts.
Employment Interviewer/ Job Developer
State of West Virginia, Bureau of Employment Programs
Huntington, WV
12.2000 - 01.2005
- Interviewed job seekers for West Virginia employment services eligibility.
- Matched applicants with suitable openings using labor market information.
- Reviewed applications, resumes, and work history for placement options.
- Advised claimants on employment programs, training, and reemployment services.
- Explained Bureau of Employment Programs job search and referral procedures.
- Scheduled interview appointments and maintained applicant case records.
Co-owner/Operator
20th Street Bar and Grill
Huntington, WV
09.1995 - 03.2001
- Oversaw personnel and financial management to maintain operational integrity.
- Established goals and monitored objectives while coordinating employee schedules.
- Coordinated daily employee schedules
- Facilitated daily business operations to ensure seamless workflow.
- Trained and guided new employees.
- Applied company policies and procedures.
Education
Bachelor of Arts - Sociology and Criminal Justice
Marshall University
Huntington, WV01-1995
Skills
- Case file management
- Client needs assessment
- Program evaluation
- Performance monitoring
- Analytical problem solving
- Deadline management
- Time optimization
- Relationship management
- Networking strategies
- Detail orientation
Timeline
WIOA Case Manager
South Western WV Region 2 Workforce DevelopmeBoard
10.2009 - Current
FSE & T Case Manager
Southwestern Community Action Council
03.2005 - 10.2009
Accountant Representative
Kindred Communications
01.2005 - 02.2005
Employment Interviewer/ Job Developer
State of West Virginia, Bureau of Employment Programs
12.2000 - 01.2005
Co-owner/Operator
Giovanni's Pizzeria
03.2000 - 03.2006
Co-owner/Operator
20th Street Bar and Grill
09.1995 - 03.2001
Bachelor of Arts - Sociology and Criminal Justice
Marshall University