Christopher Grubb
Wheelersburg,OH
Summary
Dynamic and results-driven sales professional with extensive experience in high-performance environments. Proven track record of exceeding sales targets, driving customer satisfaction, and leading in key performance metrics. Seeking to leverage my expertise in sales, customer service, and technology to contribute to the success of a forward-thinking company.
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Track record of exceeding sales targets and contributing to team objectives.
Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Cellular Sales
06.2021 - Current
- - Consistently achieved and exceeded sales targets in a fast-paced, results-oriented environment.
- - Recognized as a Top 5 earner for the year 2022, demonstrating exceptional sales capabilities and client relationship management.
- Leader of the online reputation team for all of Kentucky, contributing to improved customer engagement and online presence.
- - Multiple top monthly performers in key sales metrics, including revenue generation, customer satisfaction, and retention.
Customer Service Specialist
Dick's Sporting Goods
05.2019 - 06.2021
- - Successfully sold commissionable warranties, ranking #3 in the nation for warranties sold in a single quarter.
- - Managed scheduling and cash register operations, ensuring smooth daily operations and high levels of customer service.
- - Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
Waiter
Fred's Restaurant
08.2018 - 02.2019
- - Provided exceptional service in a fast-paced restaurant environment, ensuring customer satisfaction and repeat visits.
- - Managed multiple tables simultaneously, delivering timely and accurate orders while maintaining a friendly and professional demeanor.
Education
High School Diploma -
Greenup County High School
Greenup KY01.2019
Associate of Applied Business - Marketing/Business
Ashland Community Technical College
Ashland, KY05-2022
Skills
- -
- Sales Expertise
- : Proven ability to drive sales and exceed targets in competitive environments
- Customer Service
- : Strong communication skills with a focus on customer satisfaction and relationship management
- Technology Proficiency
- : Certified in Microsoft Office; adept with various sales and customer management software
- Problem-Solving
- : Skilled in analyzing and resolving complex issues, ensuring optimal outcomes for clients and the company
- Team Collaboration
- : Experienced in working as part of a team to achieve common goals and deliver outstanding results
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Sales presentations
- Sales closing
- Sales strategy development
- Sales development
- Customer retention
- Customer success management
- CRM proficiency
- Systems and software expertise
Accomplishments
- Supervised team of 80 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved top 5 in company by outperforming the rest of the market with accuracy and efficiency.
Certification
- CSP - Certified Sales Professional
- Microsoft program specalist
Languages
Spanish
Professional Working
Timeline
Sales Representative
Cellular Sales
06.2021 - Current
Customer Service Specialist
Dick's Sporting Goods
05.2019 - 06.2021
Waiter
Fred's Restaurant
08.2018 - 02.2019
High School Diploma -
Greenup County High School
Associate of Applied Business - Marketing/Business
Ashland Community Technical College