Christopher Hall
Auburn
Summary
Dynamic Systems Engineer with extensive experience at Pacific Office Automation, specializing in the installation and troubleshooting of advanced telephony solutions. Proven ability in project planning and technical support, enhancing system performance and user satisfaction. Skilled in configuring VOIP systems and network infrastructure, delivering seamless transitions for clients.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Systems Engineer
Pacific Office Automation
09.2004 - Current
- Installation of Mitel Mivoice Business Telephony Solutions for small, medium and enterprise environments.
- Installation of Intertel and Toshiba VOIP Telephony Solutions
- Installing and maintaining Mitel Mivoice Business Telephony in a data center environment.
- Working closely with team members and customers for a smooth and timely transition to a new telephony environment.
- Installation of VMWare and Hyper-V for virtual implementations of Mitel Mivoice Business
- Installation of Mitel MICC Reporting and MIVCR call recording.
- Configuring and installing Network switches and routers/Firewalls.
- Installation of infrastructure cabling. Category 5E, 6 and some Fiber.
- Installation of SIP To Analog Gateways
- Installation of TDM circuits. PRI, T1, POTS
- SIP Trunk Configuration and troubleshooting within Mivoice Business
- Troubleshooting all aspects of VOIP for installations and service.
Lead Technician
Direct Telecommunications
07.1992 - 03.2004
- Installation and service of TDM Telephony solutions from Comdial, Toshiba, Nortel, Tie Nitsuko, Vodavi and others.
- Installation and troubleshooting of paging systems from Bogen and Valcom.
- Installation of Category 3, 5, 5E and Fiber cabling in businesses.
- Installing and maintaining T1 PRI and POTS circuits
- Connections to TDM circuits such as Tie lines, Metro Ethernet and similar products.
- Selling T1 services for Integra Telecom
Education
High School Diploma -
Hazen High School
Renton, WA06-1992
Skills
- Troubleshooting
- User support
- System testing
- Technical support
- Project planning
- Engineering documentation
- Time management
- System design
- Written Communication Proficiency
Certification
- Cisco Certified Network Associate CCNA Security - Cisco Systems.
- Cisco Certified Network Associate (CCNA) - Cisco Systems.
- Adtran ATSA (Adtran Technical Support Associate)
- Fiber Installation and Termination
Timeline
Systems Engineer
Pacific Office Automation
09.2004 - Current
Lead Technician
Direct Telecommunications
07.1992 - 03.2004
High School Diploma -
Hazen High School
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