Christopher Hammonds
Summary
Dedicated Customer Service Rep. & Equipment Specialist with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability, drive business results, and product knowledge to ensure customer satisfaction and proper project application.
Overview
8
8
years of professional experience
Work History
Wide-Format Printer Technician
Montroy Supply Company
03.2024 - Current
- Enhanced printer efficiency by performing regular maintenance and troubleshooting tasks for our customers.
- Streamlined inventory management by maintaining accurate records of parts used in repairs and replacements.
- Assisted customers in selecting appropriate printing solutions based on their specific needs and requirements.
- Stayed up-to-date with industry trends and advancements, continuously improving skills and knowledge in order to provide top-notch service.
- Fully certified on Roland DGA wide-format print & cut products, as well as certified on Graphtec plotters.
Inside Sales Representative
Montroy Supply LLC.
08.2021 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Temporary managed daily operations, which included, scheduling and optimizing delivery routes, daily inventory management, and handling high priority customers' concerns.
- Worked in tandem with vendors to cater to customers' special requests, which includes creating schematic layouts, and gathering special specifications for custom projects.
Customer Sales Associate
Speedway
08.2017 - 08.2021
- Provided optimal customer engagement, resulting in increased sales conversions.
- Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
- Adhered to company safety policies regarding floor management and customer interactions.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Car Paint Prepper
Bestlook LLC
06.2016 - 07.2017
- Cleaned guns, tanks and tubes with solvents, wire brushes and cloths.
- Maximized paint adhesion by properly sanding and smoothing surfaces before application.
- Demonstrated attention to detail while inspecting surfaces for flaws or defects prior to painting processes.
Education
High School Diploma -
Options Secondary School
Chula Vista, CA06.2014
Skills
- Sales expertise
- Customer Relations
- Customer Service
- Product and service sales
- Interpersonal Communication
- Cash Handling
- Inkjet Technology
- Electrical Safety
- Remote Support
- Data Entry
- Workflow Optimization
- Managed Print Services
Timeline
Wide-Format Printer Technician
Montroy Supply Company
03.2024 - Current
Inside Sales Representative
Montroy Supply LLC.
08.2021 - Current
Customer Sales Associate
Speedway
08.2017 - 08.2021
Car Paint Prepper
Bestlook LLC
06.2016 - 07.2017
High School Diploma -
Options Secondary School
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