Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Christopher S. Han

District Heights,MD

Summary

Dynamic professional with a diverse background ranging from healthcare support in the US Navy to enhancing retail experiences at Nike and leading aquatic programs. Excelled in roles requiring HIPAA compliance, first aid, and superior customer service. Known for strong communication and team leadership, consistently improving operational efficiency and patient or customer satisfaction.

Overview

7
7
years of professional experience

Work History

Hospital Corpsman Third Class

US Navy
03.2022 - Current
  • Promoted a positive work environment through active participation in training exercises and team-building activities.
  • Facilitated efficient patient flow by coordinating appointments and managing medical records diligently.
  • Ensured optimal patient comfort throughout the treatment process by addressing concerns and offering support when needed.
  • Streamlined communication between healthcare providers by serving as an effective liaison in complex situations.
  • Educated patients on health promotion strategies, fostering a proactive approach to personal wellness.
  • Developed strong rapport with patients by demonstrating empathy, understanding, and professionalism during interactions.
  • Contributed to the improvement of clinic procedures, resulting in increased efficiency and quality of care.
  • Managed medical supplies inventory, ensuring adequate stock levels for seamless medical services.

Retail Sales Associate

Nike
01.2022 - 08.2022
    • Greeted customers and helped with product questions, selections, and purchases.
    • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
    • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
    • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
    • Collaborated with team members to meet and exceed monthly sales targets consistently.
    • Increased sales revenue through effective product recommendations tailored to individual customers.
    • Supported store leadership in implementing new merchandising strategies to improve product positioning.

Aquatics Manager

Killeen's Family Aquatics Center
05.2017 - 05.2020
  • Maximized use of available resources by developing innovative programming ideas to cater to different age groups or skill levels within the community.
  • Enhanced program offerings by regularly evaluating participant feedback and making necessary adjustments to meet their needs.
  • Managed budget expenditures to ensure financial stability while maintaining high-quality aquatics facilities and programs.
  • Improved employee retention with comprehensive training programs that emphasized skill development and growth opportunities.
  • Reduced accidents and incidents by conducting regular facility inspections and maintenance tasks.
  • Maintained cleanliness standards throughout the facility contributing towards a welcoming environment for members and guests alike.
  • Streamlined lifeguard scheduling for optimal coverage during peak hours, ensuring a safe environment for patrons.
  • Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.

Education

GED -

Harker Heights High School
Harker Heights, TX
05.2019

Pre-Med Bio Major; Bio-science Psychology Minor

Texas State University
San Marcos, TX

Skills

    • HIPAA Compliance
    • First Aid Application
    • Customer Service
    • Problem-Solving
    • Teamwork and Collaboration
    • Reliability and punctuality
      • Professional Appearance
      • Strong Communication Skills
      • Team Leadership Qualities
      • Health and Safety Regulations
      • Conflict resolution techniques
      • Staff Supervision Experience

Accomplishments

  • Navy and Marine Corps Achievement Medal (2023)


Languages

Korean
Native or Bilingual
English
Full Professional

Timeline

Hospital Corpsman Third Class

US Navy
03.2022 - Current

Retail Sales Associate

Nike
01.2022 - 08.2022

Aquatics Manager

Killeen's Family Aquatics Center
05.2017 - 05.2020

GED -

Harker Heights High School

Pre-Med Bio Major; Bio-science Psychology Minor

Texas State University

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Christopher S. Han