Christopher Hannan
Fayetteville,NC
Summary
Experienced clinical operations professional specializing in healthcare management and team coordination. Demonstrated ability to streamline processes and elevate patient care outcomes through strategic planning and resource optimization. Recognized for creating collaborative environments and adapting to evolving needs, ensuring efficient operations and superior results.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
1
1
Language
1
1
Certification
28
28
years of professional experience
Work History
Clinical Operations Supervisor RN
UNC Health Wayne
Goldsboro, NC
02.2018 - Current
- Developed key performance indicators to enhance clinical operations and support data-driven decisions.
- Supervised clinical operations while managing administrative functions to ensure smooth workflow.
- Collaborated with multidisciplinary teams to create effective patient care plans, improving outcomes.
- Reduced operational costs by optimizing resource allocation and staff scheduling practices.
- Implemented efficient workflows, enhancing patient care and clinic productivity.
- Led cross-functional teams in executing strategic projects aimed at increasing clinic efficiency.
- Fostered positive work environment through team-building activities and recognition programs.
- Increased patient satisfaction by addressing concerns promptly and implementing quality improvements.
- Supported continuous professional development among staff members by providing opportunities for training, education, and skill enhancement.
- Championed new technology implementations that enhanced both clinician efficiency and patient experience within the clinic setting.
Emergency Department RN Flow Manager
Cape Fear Valley Medical Center
Fayetteville, NC
06.2008 - 01.2018
- Participated in continuing education to stay current with emergency nursing advancements.
- Maintained compliance with hospital policies, enforcing strict infection control practices.
- Managed accurate electronic health records to ensure seamless coordination among providers.
- Served as liaison among physicians, patients, and families, promoting effective communication.
- Administered medications and treatments as directed by physicians.
- Enhanced quality metrics through active involvement in departmental performance initiatives.
- Educated patients and families on medical conditions, facilitating informed treatment decisions.
- Provided high-quality nursing care in fast-paced emergency department settings.
Lead Charge Nurse
Western Baptist Hospital
Paducah, KY
05.1998 - 04.2008
- Collaborated with interdisciplinary teams to create comprehensive treatment plans for complex patients.
- Streamlined communication between departments, enhancing coordination of patient care plans.
- Maintained accurate documentation of nursing interventions and regulatory compliance.
- Managed critical situations calmly, ensuring positive outcomes in high-pressure scenarios.
- Mentored junior nurses, guiding best practices and fostering professional development.
- Educated family members on patient care instructions to support recovery processes.
- Enforced strict adherence to safety regulations to ensure a safe environment for all.
- Performed triage on incoming patients, assessing injury and illness severity.
Education
Associate of Science - Nursing
Paducah Community College
Paducah, KY05.1997
Skills
- Patient care and education
- Clinical assessment and management
- HIPAA compliance
- Mental health counseling
- Behavioral health support
- Quality assurance and improvement
- Staff supervision and development
- Documentation and record administration
- Therapeutic intervention strategies
- Multidisciplinary team collaboration
- Effective communication skills
- Problem-solving and decision-making
- Time management and multitasking
- Attention to detail
- Reliability and adaptability
Accomplishments
- Supervision - Headed onboarding process for new nursing staff.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
Certification
ACLS, TNCC, PALS, ACLS, BLS certifications.
Languages
English
Full Professional
Timeline
Clinical Operations Supervisor RN
UNC Health Wayne
02.2018 - Current
Emergency Department RN Flow Manager
Cape Fear Valley Medical Center
06.2008 - 01.2018
Lead Charge Nurse
Western Baptist Hospital
05.1998 - 04.2008
Associate of Science - Nursing
Paducah Community College