Christopher Harding

Experienced aviation professional with a strong foundation in crew coordination, scheduling, and adherence to Federal Aviation Regulations (FARs). Ten years as a Flight Attendant, with proven abilities in schedule management, internal communication, and operational support under high-pressure conditions. Highly proficient in Microsoft Office and detail-oriented, with a deep industry first mindset that ensures efficient crew resource managnent and process improvment.

Operational Efficiency & Fuel Optimization at Southwest Airlines: Proactively supported weight and fuel optimization processes during flight preparations, contributing to reduced fuel costs and improved on-time performance over a decade in a high-demand aviation environment.

Customer Service Excellence: Recognized for maintaining a calm and professional demeanor during irregular operations and for delivering high levels of customer service, enhancing passenger experience and safety in diverse situations.

Leadership in Crew Communication: Known for clear, positive communication that improved teamwork and efficiency, helping maintain smooth operations and timely crew coordination in fast-paced, high-pressure environments.

Efficient Scheduling Management at American Express: Streamlined travel schedules for high-net-worth clients, significantly reducing wait times and enhancing service efficiency through skillful use of scheduling software and rapid adaptation to evolving client needs.

Customer Satisfaction Improvement at Intercruises: Implemented improved scheduling and excursion management during peak season in Seattle, WA, which led to a measurable increase in customer satisfaction scores, earning commendations from passengers and management.