Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Johnson

Oak Park,MI

Summary

Enthusiastic, customer care driven Flight Attendant with a strong desire to provide safety and comfort to Delta Air Lines passengers. Two years of experience in the domestic commercial airline industry, has fostered an aspiration to be part of a company that is known for providing superior service to not only travelers but their employees as well. Highly skilled in responding to emergency situations and remaining calm under pressure. Known for 1st class customer service and welcoming attitude.

Overview

7
7
years of professional experience

Work History

Flight Attendant

Spirit Airlines
11.2021 - Current
  • Ensured safety and comfort of customers onboard aircraft
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements
  • Conducted pre-flight safety demonstrations and checks of cabin.
  • Assisted during on-flight emergencies by providing CPR and first aid.
  • Restocked cabin supplies and refreshments.
  • Interacted with guests to solve problems and mediate conflicts.
  • Supported passengers with special needs and provided assistance to wheelchair passengers
  • Assisted passengers in boarding and deplaning aircraft
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to 150+ passengers
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations

Pharmacy Technician

Infojini Staffing Solutions
05.2021 - 12.2022
  • Provided temporary pharmacy tech coverage for various pharmacy settings including long term care facilities and outpatient cancer infusion centers
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality

Pharmacy Technician Instructor

Fitzgerald High School
10.2016 - 10.2020
  • Provided immediate and constructive feedback to students individually and as group.
  • Evaluated students' competencies through written assignments and examinations.
  • Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
  • Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
  • Implemented new educational techniques to boost student comprehension while reducing learning time.
  • Maintained energy and enthusiasm in fast-paced environment.

Medication Reconciliation Technician

IHP
07.2019 - 04.2020
  • Obtained and documented patients' medication information upon inpatient admittance for Physician Assistant and nursing review.

Education

High School Diploma -

John Glenn High School
Westland, MI
06.2000

Skills

  • Passenger, Crew & Flight Safety
  • Airbus Emergency Evacuation Procedures & Response
  • Boarding Coordination
  • Aircraft Safety Checks
  • Crew Resource Management
  • Pre-Flight Briefings
  • Critical Thinking
  • Federal Aviation Regulations (FARs)
  • Airport Codes and Airline Terminology
  • AED, CPR and First Aid
  • Food and Beverage Service
  • Customer Service Excellence
  • Counter-Terrorism Measures and Security
  • Customer Needs Assessments
  • Social Perceptiveness
  • Safety Demonstrations

Timeline

Flight Attendant

Spirit Airlines
11.2021 - Current

Pharmacy Technician

Infojini Staffing Solutions
05.2021 - 12.2022

Medication Reconciliation Technician

IHP
07.2019 - 04.2020

Pharmacy Technician Instructor

Fitzgerald High School
10.2016 - 10.2020

High School Diploma -

John Glenn High School

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Kristin Johnson