Christopher Harrell Jr
Houston,TX
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
7
7
years of professional experience
Work History
Drone Crew
Sky Elements
12.2024 - Current
- Increased client satisfaction with high-quality aerial photography and video footage captured during drone flights.
- Mitigated risks associated with large-scale construction projects through close collaboration with engineers, surveyors, architects, leveraging precise aerial measurements obtained from drones.
- Conducted comprehensive training sessions on drone operation, safety protocols, and best practices for new team members.
- Helped create and implement innovative drone standards for group.
- Enhanced safety measures by conducting thorough risk assessments and implementing appropriate mitigation strategies for drone flights.
- Contributed to the development of company-wide drone policies and procedures, promoting safe and responsible use of unmanned aircraft systems.
- Enhanced team collaboration by sharing best practices and insights related to the latest advancements in drone technology, ensuring all members remained up-to-date on industry trends.
- Followed work specifications to obtain needed photography.
- Learned and used advanced drone inspection software to stay at forefront of industry.
Merchandise Associate
Acosta
02.2025 - 09.2025
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Trained new associates on merchandising standards and store procedures.
- Executed visual merchandising strategies to enhance product presentation and customer engagement.
- Collaborated with team members to optimize product placement based on sales data.
Merchandiser
RedBull Company
10.2024 - 05.2025
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
Merchandiser
Crossmark
02.2024 - 05.2025
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Boosted sales through effective collaboration with marketing team on promotional displays.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
RTS Associate
American Furniture Warehouse
03.2023 - 07.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Improved reporting accuracy, implementing new data management system.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Led cross-functional team to launch new product line, meeting all project milestones.
Package Handler
Amazon
09.2021 - 11.2022
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Stored and secured packages in designated areas to prevent damage and theft.
Produce Clerk
Kroger
07.2019 - 12.2020
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
- Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
- Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
Receptionist Administrator
John Moore Services
01.2019 - 09.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Assisted in organizing company events, contributing to team morale and cohesion.
- Developed and maintained organized filing systems, reducing retrieval time for important documents.
- Managed multi-line phone system, ensuring prompt and courteous service to callers.
Education
High School Diploma - Engineering
Cypress Creek High School
9815 Grant Rd Houston, TX 77070 United States05.2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Customer engagement
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Verbal and written communication
- Leadership qualities
- Crew leadership
- Resilience and persistence
- Safety
- Valid Driver's license
- Complex Problem-solving
- Visual communication
- Creativity and innovation
- Order management
- Positive company representation
- Health code compliance
- Equipment maintenance
- Diversity awareness
- Ordering procedures
- Influencing skills
- Inventory counts
- Point-of-sale transactions
- Sales expertise
- Quality control checks
- Point of sale operation
- Safe vehicle operation
- Forklift operation
- Willingness to learn
- Workplace safety
- Sanitation protocols
- Task prioritization
- Product knowledge
- Landscaping and groundskeeping
- Quality assurance
- Stock management
- Line efficiency
- Machine operations
- Point-of-sale system
- Workplace efficiency
- Maintenance and repair
- Team contributions
- Team player
- Adaptability and flexibility
- Collaboration and teamwork
- Cleaning and organization
- Dependable and cooperative
- Basic math
Timeline
Merchandise Associate
Acosta
02.2025 - 09.2025
Drone Crew
Sky Elements
12.2024 - Current
Merchandiser
RedBull Company
10.2024 - 05.2025
Merchandiser
Crossmark
02.2024 - 05.2025
RTS Associate
American Furniture Warehouse
03.2023 - 07.2024
Package Handler
Amazon
09.2021 - 11.2022
Produce Clerk
Kroger
07.2019 - 12.2020
Receptionist Administrator
John Moore Services
01.2019 - 09.2019
High School Diploma - Engineering
Cypress Creek High School