Christopher Harris
Katy,TX
Summary
Dependable and experienced Signal Support Systems Specialist with a strong background in troubleshooting and maintaining telecommunications networks. Skilled in the installation and operation of signal support equipment, as well as monitoring network operations. Ready to leverage exceptional problem-solving and decision-making abilities to contribute to a dynamic organization. Proficient in setting up and maintaining stations, training users, and driving process improvements. Well-versed in up-to-date business practices, IT standards, and government regulations. Motivated to monitor and resolve IT issues, collaborating with developers to improve tools and resources.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Signal Support Systems Specialist
United States Army
01.2010 - 11.2022
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Tested signal-level equipment for operational performance within prescribed tolerances.
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Worked with users to determine areas of technology in need of improved usability.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Education
Some College (No Degree) - Restaurant And Culinary Management
Computer Science
Skills
- Hardware and Software Troubleshooting
- Circuitry Assembly
- System Log Maintenance
- Attention to Detail
- Complex Problem Solving
- Customer Service/Help Desk Support
- Desktop Configuration
- Software Support
- Printer Connection Troubleshooting
- Active Directory/0365 Administration
- Incident Ticketing and Tracking
- VPN Software Support
Accomplishments
Served as 1 Battalion, 43rd Air Defense Artillery S6 NCOIC from February 2021 to August 2021 while deployed in support of Operation Inherent Resolve. Coordinated the configuration of strategic and tactical networks to support Air Defense operations throughout the 1-43 ADA BN Area of Operation, including Iraq, Kuwait, and Jordan.
Certification
CompTIA Network+
CompTIA Security+
Timeline
Signal Support Systems Specialist - United States Army
01.2010 - 11.2022
The Art Institute of Fort Lauderdale Inc - Some College (No Degree), Restaurant And Culinary Management
Lone Star College System - , Computer Science
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