Christopher Heesch

Senior IT Engineer - Team Lead

Winnebago Industries

09.2004 - Current

Administered and maintained a large-scale network infrastructure for over 6,000 employees across ten locations.
Oversaw the management of a complex LAN and WAN environment, including over 150 Cisco routers and switches.
Configured and maintained Palo Alto firewalls and all locations.
Led the network administration and integration for multiple company acquisitions, ensuring a smooth transition with minimal downtime.
Managed the end-to-end implementation of a Cisco Wireless Controller system, centralizing the administration of over 330 access points for a large-scale wireless network.
Experience with Azure and Azure networking, including VNETS, NSG, VPN Gateways, etc...
Manage Cisco Meraki Wireless and switches at some remote locations.
Spearheaded the installation of new networking equipment across all campuses.
Enhanced network security and efficiency by segmenting the entire network using VLANs.
Provided comprehensive technical support, troubleshooting issues related to PCs, printers, and projectors, etc...
Contributed to strategic planning through the development of new project proposals and budget recommendations.
Managed the end-to-end implementation of a Cisco Wireless Controller system, centralizing the administration of over 330 access points for a large-scale wireless network.
From 2019 to 2022 - Led and mentored a team of 5 IT professionals responsible for help desk support, infrastructure maintenance, printer support, network support.
From 2019 to 2022 - Oversaw daily team operations, including task delegation, ticket queues, and project timelines, ensuring all goals were met efficiently.
From 2019 to 2022 - Conducted regular performance reviews and provided ongoing coaching and mentorship.