Christopher Hempen
General Manager/Fleet Sales Manager
Wentzville,MO
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
42
42
years of professional experience
7
7
years of post-secondary education
Work History
General Manager
TNT Golf Car & Motorsports
Wentzville, MO
08.2007 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
- Devised processes to boost long-term business success and increase profit levels
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety, and compliance
- Trained, coached, and mentored staff to support smooth adoption of new product sales/service program
- Reported to the President of the company on future business, current accounts, and conquest accounts
- Oversaw a network of 33 dealer distributor outlets for wholesale and retail business
- Responsible for growing market share within the assigned demographic area of the Yamaha Golf Car distributor
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Conducted market research, gathered fleet car information from multiple sources and presented results.
- Developed and maintained relationships with customers and suppliers through account development
- Identified trends in customer marketplaces to develop valuable solutions
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
Head Golf Professional/General Manager
Cottonwood Golf Club
Montgomery, AL.
03.2004 - 07.2007
Assistant Varsity Boys’ Basketball Coach
Montgomery Catholic Preparatory School
01.2005 - 01.2006
- Assisted Head Basketball Coach in all aspects of:
- Established Player Conditioning Techniques
- Increased Player Development Through Drills and Plays
- Established Routine Practice Management
- Performed Game Planning
- Assisted in Scouting Opposing Teams
- Performed Game management
- Assisted team to a 22-6 record and trip to sweet 16.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Identified issues, analyzed information and provided solutions to problems
- Collaborated with team members to achieve target results
- Developed team communications and information for meetings
Assistant Golf Professional
Harry Mussatto Golf Course, Western Illinois University
Macomb, IL.
03.1998 - 03.2004
Assistant Facilities Manager
Center, Western Illinois University
Macomb, IL.
11.2000 - 03.2004
Program Director
The First Tee of Western Illinois University
Macomb, IL.
11.2002 - 03.2004
Golf Instructor
Western Illinois University
Macomb, IL
10.2002 - 10.2003
Nauvoo Colusa High School Coop
Dallas City, IL.
01.1999 - 01.2002
Food Service Specialist/Truck Driver
Iowa Army National Guard
Keokuk, Iowa
06.1989 - 07.1997
- Veteran in support of Operation Desert Shield/Desert Storm
01.1991
- Managed 10 Military food service staff in simulated combat field operations.
- Developed Leadership through management.
- Performed food service preparation for 50 - 1500 soldiers.
- Maintained clean and sanitary food preparation in food garrison setting.
- Deployed to Germany in support of Operation Desert Shield/Desert Storm.
- Earned various medals for leadership, time in service and deployment.
- Honorably discharged when time of service ended.
- Carried out day-to-day duties accurately and efficiently
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Proved successful working within tight deadlines and fast-paced atmosphere
- Resolved problems, improved operations and provided exceptional service
Specialist
Honorably Discharged
07.1997
Assistant Golf Coach
Madison High School
Ft. Madison, IA.
07.2000
Assistant, Basketball Coach
01.2007
Education
Master of Science - Sport Management - Incomplete Internship
Western Illinois University
Macomb, IL 09.2001 - 05.2003
Bachelor of Science - Physical Education
Western Illinois University
Macomb, IL 09.1994 - 05.2000
Skills
Contract Negotiationundefined
Timeline
General Manager
TNT Golf Car & Motorsports
08.2007 - Current
Assistant, Basketball Coach
01.2007
Assistant Varsity Boys’ Basketball Coach
Montgomery Catholic Preparatory School
01.2005 - 01.2006
Head Golf Professional/General Manager
Cottonwood Golf Club
03.2004 - 07.2007
Program Director
The First Tee of Western Illinois University
11.2002 - 03.2004
Golf Instructor
Western Illinois University
10.2002 - 10.2003
Master of Science - Sport Management - Incomplete Internship
Western Illinois University
09.2001 - 05.2003
Assistant Facilities Manager
Center, Western Illinois University
11.2000 - 03.2004
Assistant Golf Coach
Madison High School
07.2000
Nauvoo Colusa High School Coop
01.1999 - 01.2002
Assistant Golf Professional
Harry Mussatto Golf Course, Western Illinois University
03.1998 - 03.2004
Specialist
Honorably Discharged
07.1997
Bachelor of Science - Physical Education
Western Illinois University
09.1994 - 05.2000
01.1991
Food Service Specialist/Truck Driver
Iowa Army National Guard
06.1989 - 07.1997
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