Christopher Hendrix
Jackson,MI
Summary
Observant Corrections Officer experienced in maintaining order and preventing dangerous situations within correctional facilities. Generated respect and obedience through effective leadership and a calm, confident presence during inmate interactions. Focused on safety and compassionate supervision across various areas, ensuring a secure and structured environment.
Overview
6
6
years of professional experience
Work History
Correctional Officer
MDOC
Jackson, MI
02.2025 - 07.2026
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Enforced facility rules and regulations to ensure compliance among inmates.
- Responded promptly to emergency situations and provided assistance.
- Documented incidents and maintained accurate records of inmate activities.
- Collaborated with staff to develop and implement security protocols.
- Assisted in inmate transportation for court appearances and medical appointments.
- Attended training sessions to stay updated on correctional procedures and safety practices.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Applied non-violent response tools and physical restraint during problematic situations.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Updated and maintained accurate inmate logs in electronic offender record systems. and entered information into electronic offender record systems for regulatory monitoring.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Performed head counts, checking cells for missing inmates.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
Supervisor
Great Lakes Wine & Spirits
Detroit, Michigan
12.2020 - 02.2026
- Directed and supervised team of 15 employees in daily operations.
- Developed staff schedules to optimize workflow efficiency.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Trained new employees on company policies and procedures.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Monitored equipment maintenance to ensure operational readiness.
- Facilitated communication between departments to enhance collaboration.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Ensured compliance with regulatory standards and company policies.
- Complied with company policies, objectives and communication goals.
- Tracked progress on projects and provided timely feedback to staff members.
- Created new strategies for improving customer service standards within the organization.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Resolved customer inquiries and issues promptly and effectively.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Implemented quality control measures, significantly reducing error rates.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Developed strategies to improve team performance and productivity.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
Education
East English Village Prep Academy
Detroit, MichiganSome College (No Degree) - Corrections
Jackson Community College
Jackson, MISkills
- Inmate monitoring
- Security inspections
- Team leadership
- Compliance enforcement
- Regulatory compliance
- Correctional facility procedures
- Incident documentation
- Record keeping
- Report preparation
- Situational awareness
- First response care
- Suicide prevention
- First aid training
- Self-defense tactics
- Self-defense techniques
- Restraint techniques
- Conflict resolution
- Verbal de-escalation
- Crime prevention
- Substance abuse
- Behavioral disorders
- Cultural sensitivity
- Staff coordination
- Team leadership
- Staff management
- Work crew management
- Radio communication
- Communication management
- Emergency management
- Product knowledge
- Restraint techniques
- Emergency management
Timeline
Correctional Officer
MDOC
02.2025 - 07.2026
Supervisor
Great Lakes Wine & Spirits
12.2020 - 02.2026
East English Village Prep Academy
Some College (No Degree) - Corrections
Jackson Community College