Christopher Henry
Omaha,NE
Summary
Experienced Diesel Technician with background testing, diagnosing and correcting mechanical issues with speed and accuracy. Good communicator with organized approach and solid understanding of light duty, medium duty, and heavy duty trucks, have worked on some small equipment aswell. Iam a highly motivated individual want a new career path. I have ran a mobile service truck in the past doing semi truck repairs and some trailer repairs.
Overview
16
16
years of professional experience
Work History
Field Service Technician
Hatcher Mobile Services
Omaha, NE
08.2025 - Current
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $Amount.
- Developed and implemented customized service plans to meet customer needs.
Diesel Mechanic
Mhc Kenworth
Omaha, NE
11.2023 - 08.2025
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Conducted routine maintenance on heavy-duty vehicles, extending service life and enhancing safety standards.
- Collaborated with team members to troubleshoot mechanical issues, improving workflow efficiency.
- Mentored junior mechanics in best practices for repairs and maintenance procedures.
- Utilized diagnostic tools to identify issues swiftly, resulting in timely repairs and customer satisfaction.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Documented findings and actions taken.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Installed new systems and components in vehicles.
- Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Ordered parts necessary for vehicle repairs and new installations.
- Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
Diesel Technician
Hatcher Mobile Services
Omaha, NE
10.2015 - 12.2022
- Diagnosed and performed accurate repair on brakes, engines, suspensions, drive trains and transmission clutches.
- Read job orders and observed and listened to vehicles in operation to determine malfunctions and plan work procedures.
- Removed malfunctioning parts and repaired components or installed new ones.
- Diagnosed systems by troubleshooting malfunctions and tracing problems.
- Developed and maintained positive relationships with customers to increase customer satisfaction.
- Conducted successful road service for remote breakdowns and verified safe and operational return of company's equipment.
- Utilized vehicle computer electronics systems to interpret failure modes to initiate or assign repairs.
- Repaired and serviced air conditioning, heating and electrical systems.
- Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
- Attached test instruments to equipment, reading dials and gauges to diagnose malfunctions.
Field Service Technician
Cummins of Omaha
Omaha, NE
03.2022 - 10.2022
- Diagnosed and repaired complex engine systems to restore functionality and optimize performance.
- Conducted routine maintenance checks to ensure equipment reliability and compliance with safety standards.
- Trained junior technicians on troubleshooting techniques and proper use of diagnostic tools.
- Collaborated with cross-functional teams to streamline service processes and enhance customer satisfaction.
- Analyzed service reports to identify trends, improving response times for field operations.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
Tow Truck Operator
Arrow towing of omaha
Omaha, NE
08.2009 - 03.2020
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Tied and secured loads to prevent shifting or damage to items.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Communicated with team members to coordinate efficient and accurate
- Have a full class A cdl license, can fill out any and all log books aswell as follow all dot laws and drug test
Education
Worked On The Classes For Master Tech -
Paccar And Kenworth Training
Omaha, NEEngine Certification -
Cummins Training
United States High School Diploma -
Bryan High School
Omaha, NE05.2002
Skills
- ECM Reprogramming
- Maintenance and Repair
- Fluid Adjustments
- Defect Testing
- Equipment and Machinery Lubrication
- Engine Rebuilds
- Customer Service
- Critical Thinking
- Hand and Power Tool Operation
- Pressure Gauges
- Safety Examination and Adjustment
- Truck and Vehicle Test Drives
- Complex Problem Solving
- Battery Checks
- Fuel Injection Systems
- Routine Maintenance
- Pumps and Compressors
- ISB, ISC, ISL and ISX on road and off road repair and rebuild
- Paccar training, of engine and electrical repairs
Education and Training
true
Timeline
Field Service Technician
Hatcher Mobile Services
08.2025 - Current
Diesel Mechanic
Mhc Kenworth
11.2023 - 08.2025
Field Service Technician
Cummins of Omaha
03.2022 - 10.2022
Diesel Technician
Hatcher Mobile Services
10.2015 - 12.2022
Tow Truck Operator
Arrow towing of omaha
08.2009 - 03.2020
High School Diploma -
Bryan High School
Worked On The Classes For Master Tech -
Paccar And Kenworth Training
Engine Certification -
Cummins Training