CHRISTOPHER HERNANDEZ
Bakersfield,CA
Summary
Bold Profile Driven Busser with over a year of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Busser
BJ's Restaurant & Brewhouse
04.2024 - Current
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
Senior Pepes - Host
Senior Pepes
04.2023 - 04.2024
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Senior Pepes - Busser
Senior Pepes
04.2023 - 04.2024
- Reset and cleaned tables quickly to prepare for new customers
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Associate of Engineering - Engineering
Bakersfield College
Bakersfield, CA08.2026
High School Diploma - undefined
Independence High School
Bakersfield, CA06.2023
Skills
- Beverage Service
- Table Bussing
- Food Running
- Work Well Under Pressure
- Team Collaboration
- Problem Solving
- Organizational Skills
- Customer Service
- Supply Restocking
- Process Improvements
Timeline
Busser
BJ's Restaurant & Brewhouse
04.2024 - Current
Senior Pepes - Host
Senior Pepes
04.2023 - 04.2024
Senior Pepes - Busser
Senior Pepes
04.2023 - 04.2024
High School Diploma - undefined
Independence High School
Associate of Engineering - Engineering
Bakersfield College
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