Christian Casper
Flagler Beach,FL
Summary
At The Flagler Fish Company, I started as a dishwasher. I advanced quickly to kitchen prep and cooking. After a year and a half, I then decided I wanted to move to the front of the house and my manager advanced me to a busser position. I excelled in enhancing customer satisfaction and streamlining operations, evidenced by a significant reduction in table turnaround times. My expertise in efficient table clearing and exceptional team collaboration skills contributed to a more dynamic dining experience, aligning with key employer-desired skills. Four years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve issues and win customer loyalty.
Overview
4
4
years of professional experience
Work History
Busser
The Flagler Fish Company
04.2020 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Addressed customer complaints and inquiries to verify satisfaction.
- Greeted customers and provided menus upon arrival to dining room.
- Monitored dining room inventory and replenished as necessary.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Adhered to safety guidelines when handling glassware and other potentially hazardous materials.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Refilled drinks and provided extra napkins and silverware when serving customers.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Supported team members with additional tasks, promoting a positive work environment.
- Assisted servers in providing efficient service for improved guest experiences.
- Cleaned the bathrooms, cutting table, sinks, walk in cooler and fish case
Education
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FL05.2024
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
- Cleaning procedures
- Resourcefulness
- Cleanliness Maintenance
- Workplace Safety
- Effective problem solving
- Efficient Table Clearing
- Guest Relations
- Server Support
- Restaurant Etiquette
- Quality Control
- Proper Glassware Handling
- Turning Tables
- Interpersonal Relations
- Table setting knowledge
- Quality Assurance
- Regulatory Compliance
- Beverage Service
- Training new bussers
- Process Improvements
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Clear Communication
- Cleaning
- Flexible Schedule
- Problem-Solving
- Guest service
- Decision-Making
- Safe Food Handling
- Supply Restocking
- Customer Relations
- Table clearing and setting
- Dining room organization
- Complaint Handling
- Wait Staff Support
- Kitchen Communication
- Beverage Preparation
- Beverage Making and Delivery
- Dishwashing and Sanitization
- Food Preparation
Hobbies: Customizing Automobiles, Fishing, Outdoor Activities
In my free time I enjoy modifying my truck. I do upgrades and add new parts just about every week. I will also fish whenever I get the chance to. If it's outdoors, I'm probably doing it.
Timeline
Busser
The Flagler Fish Company
04.2020 - Current
High School Diploma -
Flagler Palm Coast High School
Similar Profiles
Wayne DesharnaisWayne Desharnais
Line Cook at flagler fish companyLine Cook at flagler fish company
Jacob JbeiliJacob Jbeili
Server Assistant at The Original Fish Company Restaurant & Fresh Fish MarketServer Assistant at The Original Fish Company Restaurant & Fresh Fish Market
Molly StoneMolly Stone
Front of House Employee at Flying Fish CompanyFront of House Employee at Flying Fish Company
John MangelJohn Mangel
Project Manager at AVI-SPLProject Manager at AVI-SPL
JOSEPH VALENTIJOSEPH VALENTI
Delivery Territory Manager at WALMARTDelivery Territory Manager at WALMART