
Knowledgeable Senior Coordinator with solid background in management responsibilities with proven track record in managing complex projects and driving efficiency. As an FFN ambassador I ensure my team is involved in the FFN channel. I relay updates from the FFN channel, encouraging my team to submit feedback to the channel. I am also involved in the agent allies program where I've successfully mentored multiple employees in better increasing efficiency while navigating calls. Known for adaptability, reliability, and delivering consistent results in dynamic environments. Strong communication, problem-solving, and organizational skills, enhancing team performance and ensuring successful outcomes.