Christopher Hillman
Lutsen,MN
Summary
Skilled Behavioral Health Coordinator with extensive mental health services background. Supported numerous patients in diverse communities and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
14
14
years of professional experience
Work History
Speech and OT Service Coordinator
Cook County ISD 166
09.2023 - Current
- Assist in conducting needs assessments to identify key areas of service needs.
- Promote social-emotional development by fostering a nurturing environment where children felt valued, respected, and included.
- Partner with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student's growth and progress.
- Manage challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Student service panel of about about 120.
Family Practice Manager
Pensacola Osteopaths
05.2018 - 12.2021
- Strengthened communities by organizing events promoting unity, understanding, and cooperation among diverse groups.
- Facilitated communication and referral between clients and other service providers to include gender-affirming service specialty care, behavioral health, family education, financial resources for general specialty care.
- Maintained detailed documentation of case management activities in accordance with regulatory requirements and best practices.
- Organized and tracked required training for employees.
- Patient panel was composed of underserved communities to include under- and uninsured, low income, LGBTQ+, and patients with various disabilities. (Patient panel of about 1200)
Lead Medical Assistant
U.S Army
11.2014 - 01.2016
- Collaborated with healthcare professionals to coordinate care for Family Medicine and Pediatric patients, resulting in seamless treatment plans.
- Safeguarded patient confidentiality by strictly adhering to HIPAA guidelines when handling sensitive information.
- Triaged and dispositioned patients to appropriate level of care between departments, to include recommendation to emergency care.
- Patient panel of 10,000 +
Lead Medical Assistant, Behavioral Health
U.S Army
08.2011 - 08.2014
- Collaborated closely with healthcare providers in coordinating treatment plans for patients with co-occurring medical conditions impacting their behavioral health outcomes.
- Provided crisis intervention services to individuals experiencing acute mental health distress, offering immediate support and connecting them with appropriate resources.
- Served as a liaison between patients and healthcare providers, facilitating clear communication of treatment goals and expectations for all parties involved.
- Aided in creating the U.S. Army Embedded Behavioral Health Clinic and establish telehealth for the Southeast Region of the United States. Patient panel of 10000+ to include service members and families.
Education
Master of Arts - Public Administration
National University
La Jolla, CA2010
Bachelor of Arts - Business Administration
American InterContinental University
Schaumburg, IL2005
Skills
- Conflict Resolution Techniques
- Patient Care Coordination
- Diagnostic Testing Assistance
- Medical Terminology Knowledge
- Family Education
- Behavioral Assessment
- Mental Health Support
- Community Resources Navigation
- Developmental Disabilities Knowledge
- Clinical Documentation
- De-Escalation Techniques
- Crisis Intervention
Timeline
Speech and OT Service Coordinator
Cook County ISD 166
09.2023 - Current
Family Practice Manager
Pensacola Osteopaths
05.2018 - 12.2021
Lead Medical Assistant
U.S Army
11.2014 - 01.2016
Lead Medical Assistant, Behavioral Health
U.S Army
08.2011 - 08.2014
Master of Arts - Public Administration
National University
Bachelor of Arts - Business Administration
American InterContinental University
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