Christopher Hillyer
Kingsport,TN
Summary
Experienced Analyst in many areas of the Software Development Lifecycle. Career started as an End-User then moved through Support to Development/QA Tester and Scrum Master for the global Product Team.
Experienced working in a regulated environment investigating complaints/defect, developing minor code fixes, authoring test cases for a web application classified as Software as a Medical Device. Well-versed in Agile development methodology.
Overview
10
10
years of professional experience
Work History
Sr. Quality Analyst (Remote)
Takeda BioLife
Bannockburn, IL
05.2019 - Current
- Facilitate role of Scrum Master
- Review Specification documents ensuring User Requirements have been captured.
- Create and execute Test Scripts or Test Cases in Jira
- Perform reviews on Pull Requests in GIT
- Facilitate Change Management in TrackWise and ServiceNow
- Coordinate Release Plans with cross team dependencies
- Oversaw test planning, workload balancing and assignment delegation. Enhanced with creation of 8+ Jira Advanced Roadmap views.
- Performed regression, exploratory and negative tests.
- Communicated between product owners and developers to clarify features.
- Edited, proofed and critiqued internal documents to improve clarity.
Technical Analyst
Shire BioLife
Bannockburn, IL
07.2013 - 05.2019
- Run Code in Debug to find and resolve defects.
- Understanding of FDA BECS and GxP requirements
- Develop SQL Stored Procedures
- Develop SSRS and Crystal Reports
- Participate in Agile Scrum Ceremonies
- Use analytical skills to understand and test functionality.
- Authored technical requirement documentation to suit business goals and technological limits.
- Applied knowledge of IT best practices to tackle new challenges and make educated decisions.
- Provided L3 support to 200+ locations and 1000+ users resolving complaints and general usage errors.
Education
Bachelor of Science - Computer Science
Lewis University
Romeoville, IL05.2022
Associate of Science - Application and Technical Support
College of DuPage
Glen Ellyn, IL05.2019
Skills
- Agile Methodology and Framework (Jira, Confluence, Advanced Roadmap)
- Technical Witter for Functional and Detailed Design Documents
- Author and Execute Manual Test cases
- Software Development Knowledge
- Global Development Team Collaboration
- Programming (SQL, JQL, C#, aspnet, JavaScript)
References
Available Upon Request
www.linkedin.com/in/christopher-hillyer-93a845a2
Timeline
Sr. Quality Analyst (Remote)
Takeda BioLife
05.2019 - Current
Technical Analyst
Shire BioLife
07.2013 - 05.2019
Bachelor of Science - Computer Science
Lewis University
Associate of Science - Application and Technical Support
College of DuPage
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