Christopher Hopkins

As general foreman, my job on a daily basis was to make sure all jobs were complete on time, clean neat and orderly, and safe. As well as production with employees and communication with customers. Report back any changes and updates on jobs, production, customer questions and answers. I was in charge of transportation and the moving of equipment, as well as material and supplies.

• Maintained high customer satisfaction standards to meet or exceed targets.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Suggested additional services to customers in order to meet upsell goals.
• Pleasantly greeted customers and asked open-ended questions to better determine needs.