Summary
Overview
Work History
Education
Skills
References
Relevant Administrative Skills
Certification
References
Timeline
Generic

Christopher Howard

Jacksonville,Florida

Summary

Dynamic Human Resources Training Manager with extensive experience at Jacksonville Port Authority, achieving a 25% improvement in employee performance through targeted training initiatives. Proficient in organizational development, employee engagement, and mentoring, with a strong track record in e-learning development. Experienced in overseeing large-scale security projects while ensuring compliance with labor laws and effective workforce planning. Career aspirations include further enhancing organizational effectiveness through innovative training solutions.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Human Resources Training Manager

Jacksonville Port Authority
Jacksonville, Florida
08.2022 - Current
  • Developed and implemented a comprehensive training program that resulted in a 25% increase in employee performance and productivity
  • Conducted training needs assessments to identify areas of improvement and developed training programs to address those areas
  • Identified train the trainer opportunities and developed programs to train trainers to deliver effective training sessions
  • Collaborated with organizational department heads and leadership to perform a training schedule to maximize effectiveness
  • Developed and managed organizational training budget
  • Developed and streamlined onboarding processes to ensure new employees are effectively integrated into the organization
  • Assisted with benefits enrollment, HR policy development and enforcement, and other HR-related tasks
  • Conducted interviews, recruitment and retention, and acted as a consultant to senior leadership on all HR matters

Physical Security Specialist

Jacksonville Port Authority
Jacksonville, Florida
09.2017 - 08.2022
  • Wrote and applied for annual grants averaging over $1-$2 million in awards annually
  • Develop/Designed scope of work for CCTV and access control projects
  • Managed Physical Security, Access Control, CCTV, Network infrastructure and Grant Projects
  • Performed Facility Security Assessments, Risk Assessments and CEPTED Assessments
  • Conducted Training needs assessments
  • Performed Environmental Historic and Preservation reports to meet FEMA regulations at project sight locations
  • Performed Various drills and exercises
  • Conducted Firearms training and assisted with requalification's
  • Managed and maintained Facility Security Plans to ensure compliance with all federal, state, and local laws/regulations
  • Develop and Maintain Standard Operating Procedures for Public Safety Communications and Access control credentialing centers
  • Assist with marine unit patrols
  • Performed Public Safety Drone Operations as needed
  • Maintained Public Safety Emergency Response equipment to include vehicle fleet and supply, light carts, variable message signs, firearms, 800Mhz radios, mobile CCTV carts & Mobile Command Unit

Public Safety Coordinator

Jacksonville Port Authority
Jacksonville, Florida
04.2015 - 09.2017
  • Serving in a multitasking environment
  • Ensure mission readiness of all Public Safety Physical Security Equipment
  • Deployed and maintained Physical Security Assets as needed
  • Served as one of two Mobile Command Center Subject Matter Experts (SMES)
  • Served as one of two drone pilots and conducted drone operations as needed
  • Performed Testing and evaluating of new Physical Security Systems and Equipment
  • Designed, developed, and managed Physical Security Projects
  • Provide Oversight for the 24/7 Public Safety Communications Center
  • Develop and Maintain Standard Operating Procedures for Public Safety Communications Center
  • Responded to emergency calls as needed
  • Performed part time duties as a harbor master docking vessels
  • Performed CEPTED assessments
  • Performed Facility Security Assessments
  • Performed Drills and Exercises

Physical Security Specialist (Technology)

U.S. Security Associates-Jacksonville Port Authority
Jacksonville, Florida
09.2007 - 04.2015
  • Assigned rank of Captain
  • Serve as the senior contract security supervisor in the JAXPORT Security Operations Center
  • Responsible for implementation of JAXPORT Facility Security Plan through assigned subordinates
  • Well - versed in operational security pertaining to federal (33 CFR Part 5) and Florida law ( F.S
  • 311.12)
  • Ensure the protection of critical infrastructure through the application of security measures, while protecting assets from acts of terrorism, drug trafficking, fire, theft, loss, and destruction
  • Conduct Emergency mass notifications through the Duval County Emergency Operations Center (EOC) CodeRED website
  • Responsible for deployment, set-up, operation, and administration of all physical security mobile equipment
  • Monitor closed circuit television (CCTV) (over 150 camera views) throughout all five JAXPORT marine terminals, checking for any security violations, security breaches, and damages to JAXPORT property
  • Maintain numerous daily logs, including, but not limited to, criminal/non-criminal incidents, communication officer's daily tasks, 800MHz/VHF radio communications, JAXPORT vehicle/vessel distribution logs, arriving and departing commercial vessels, and off-duty JSO officer's locations
  • On a daily basis, interface with federal, state, and local law enforcement
  • Dispatch police, FSO's, and contract security as needed for incidents throughout JAXPORT
  • Also, coordinate with Jacksonville Fire and Rescue Department (JFRD) as needed

Education

Adult Education - General Education

Yulee, Florida, USA
01.2010

GED -

Skills

  • Employee retention
  • Performance appraisal
  • Employee engagement
  • Employee relations
  • Learning management systems
  • Organizational development
  • Employment law
  • Mentoring
  • Training delivery
  • Human resources information systems
  • Recruitment strategies
  • E-learning development
  • Onboarding programs
  • Benefits administration
  • Succession planning
  • Labor law compliance
  • Compensation strategies
  • Workforce planning
  • Talent acquisition

References

References available upon request.

Relevant Administrative Skills

  • Well Versed in Microsoft Office Professional.
  • Security Admin for all security software and systems to include mass-notifications systems, PSIMs, Marine Traffic, 800MHz Radios, Weather monitoring, CCTV, access control, Video Analytic Systems etc.
  • Conducted Various Drills, Exercises, Audits, and evaluations.
  • Maintained Grant and Budget Tracking and served as the POC for auditing by various entities.

Certification

University of North Florida (UNF)

Society for Human Resources Management (SHRM-CP) Certificate

Florida State College Jacksonville (FSCJ)

Port Security Officer, CSO, VSO FSO – 2010

State of Florida - Department of Agriculture

Class D - Unarmed Security License

Class G - Armed Security License

United States Army

  • Military Police

Cybersecurity and Infrastructure Security Agency (CISA) - Certificates

  • Homemade Explosive Awareness and Precursor
  • IED Construction and Classification
  • IED Effects
  • Introduction to Terrorist Attack Cycle
  • Response to Suspicious Behaviors and Items for Bombing Prevention
  • Surveillance Detection Principals
  • Surveillance Detection

Department of Homeland Security (DHS) – Certificates

  • DHS-Rad Instruments Cert
  • DHS-Rad Instruments Part A
  • DHS-Rad Instruments Part B
  • Suspicious Activity Reporting

Federal Emergency Management Administration – FEMA

  • IS - 100 Introduction of Incident Command System (ICS)
  • IS – 200 ICS for Single Resources and Initial Action Incident
  • IS – 300 Intermediate Incident Command System (ICS)
  • IS – 700 National Incident Management System (NIMS) Introduction
  • IS – 806 The National Infrastructure Protection Plan – Introduction
  • IS – 906 Basic Workplace Security Awareness
  • IS – 907 Active Shooter: What You Can Do
  • IS – 913 Critical Infrastructure Security and Resilience
  • IS – 914 Surveillance Awareness: What You Can Do
  • IS – 915 Protecting Critical Infrastructure
  • IS – 916 Critical Infrastructure Security
  • FEMA – KT1301 Continuity of Operations Program (COOP)

TEXAS A&M Engineering Extension Services – Certificates/Certifications

  • AWR 213 – Critical Infrastructure Security and Resilience Awareness
  • MGT 310 – Threat and Hazard Identification and Risk Assessment and Stakeholder Preparedness Review
  • MGT 315 – Critical Asset Risk Management
  • MGT 414 – Critical Infrastructure Resilience and Community Lifelines
  • MGT 452 – Physical and Cyber Security for Critical Infrastructure
  • Infrastructure Protection Certification

Stop The Bleed Foundation

  • Certified Stop the Bleed Instructor

Federal Aviation Authority

  • Remote Pilot Certification - 107

State Qualified Commercial Driver’s License (CDL) Instructor

Class A CDL with Passenger and Tanker Endorsements

References

References available upon request.

Timeline

Human Resources Training Manager

Jacksonville Port Authority
08.2022 - Current

Physical Security Specialist

Jacksonville Port Authority
09.2017 - 08.2022

Public Safety Coordinator

Jacksonville Port Authority
04.2015 - 09.2017

Physical Security Specialist (Technology)

U.S. Security Associates-Jacksonville Port Authority
09.2007 - 04.2015

Adult Education - General Education

GED -

Christopher Howard