Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
12
12
years of professional experience
Work History
Security Officer
Wolfspeed
Durham, NC
07.2024 - Current
Provided friendly and professional assistance to employees, visitors and customers.
Documented security-related situations and submitted in-depth reports to superiors.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Assisted in the development and implementation of security policies and procedures.
Checked for safety hazards, and took corrective action when necessary.
Monitored surveillance cameras, and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Provided assistance to other departments as needed such as deliveries from vendors or contractors.
Military Police
North Carolina National Guard
Winterville, US
02.2018 - Current
Participated in community outreach programs designed to increase public awareness about safety issues within the military community.
Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
Maintained detailed records and logs of all incidents and actions taken during shifts.
Authored daily activity, incident, safety, repair and irregularity reports regarding equipment and property damage, theft, unauthorized presence or unusual occurrences.
Conducted regular patrols on military bases to ensure the safety and security of personnel and assets.
Coordinated with legal, medical, and mental health professionals to address the needs of victims and suspects.
Enforced military laws and regulations.
Assisted in the planning and execution of security operations for special events and VIP visits.
Human Resources Assistant
North Carolina National Guard
Morrisville, US
12.2022 - 06.2024
Created, organized, and maintained employee personnel files to keep sensitive data secure.
Assisted with planning, organizing and coordinating company events.
Monitored timekeeping records for accuracy and completeness.
Responded to internal and external HR-related inquiries or requests.
Updated HR databases with employee changes in position, salary, and personal information.
Provided administrative support for HR projects and initiatives.
Provided administrative support to the HR department, including document preparation and calendar management.
Processed paperwork associated with personnel transactions such as promotions or terminations.
Sales Associate
The UPS Store
Holly Springs, US
10.2019 - 10.2021
Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths.
I took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
Helped team members master sales techniques, so they could consistently exceed their goals.
Used upselling techniques, and offered product and service consultations.
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions, and offered product advice.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Engaged customers in friendly, professional dialogue to determine needs.
Sales Associate
Target
Apex, US
01.2013 - 12.2015
Used upselling techniques and offered product and service consultations
Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths
Assisted customers in enrolling in loyalty programs and submitting paperwork
Education
Some college - Law Enforcement
Army Basic Training & AIT
MO
Some College (No Degree) - Business Administration
Solano Community College
Fairfield, CA
Skills
Administrative support
Strategic planning
Superior customer service
Database organization
Deadline oriented
Recruiting
Data entry
Multi-line telephone system operation
Documentation and recordkeeping
Relationship building and management
Access control
Incident reporting
Workplace violence prevention
Emergency response
General security
Government security clearance
First aid and CPR certified
Military experience
Timeline
Security Officer
Wolfspeed
07.2024 - Current
Human Resources Assistant
North Carolina National Guard
12.2022 - 06.2024
Sales Associate
The UPS Store
10.2019 - 10.2021
Military Police
North Carolina National Guard
02.2018 - Current
Sales Associate
Target
01.2013 - 12.2015
Some college - Law Enforcement
Army Basic Training & AIT
Some College (No Degree) - Business Administration