CHRISTOPHER HURLEY
Maricopa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Ace Hardware
06.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Stocked merchandise. Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
Customer Service Associate
Target
04.2022 - 04.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted customers in navigating company's products and services, enhancing their overall experience.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Sought ways to improve processes and services provided.
Education
Bachelor of Science - Business Management Accounting
California State University - Long Beach
Long Beach, CA06.1971
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Store Opening and Closing
- Customer Engagement
- Cash Register Operation
Hobbies & Interests
Personal Computers
Sudoku
Photoshop
Photography
Member: American Mensa
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Sales Associate
Ace Hardware
06.2023 - Current
Customer Service Associate
Target
04.2022 - 04.2022
Bachelor of Science - Business Management Accounting
California State University - Long Beach
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