Christopher Ingram
Customer Service
Chandler,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Microsoft Surface Support Advocate
EAW
Tempe, AZ
10.2022 - Current
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
Lifeguard
Montrose Recreation Center
Montrose, CO
06.2021 - 09.2021
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
Bachelor of Science - Cybersecurity
08.2022 - Current
- Honors Society Member
- Completed AP course in Computer Science Principles and Modern World History
Skills
Software diagnosis
Data recovery
Desktop support
Ticket support system management
Timeline
Microsoft Surface Support Advocate - EAW
10.2022 - Current
Arizona State University - Bachelor of Science, Cybersecurity
08.2022 - Current
Lifeguard - Montrose Recreation Center
06.2021 - 09.2021