Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Christopher JACKSON

Euclid,OH

Summary

Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served. Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Driver

Amazon
Cleveland, OH
09.2024 - Current
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Assisted warehouse personnel in packing orders when necessary.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.

Line Cook

The Ritz-Carlton Hotel Company
Cleveland, OH
09.2021 - 10.2023
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Stocked and restocked kitchen supplies as needed.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Assisted in prep work such as washing vegetables or butchering meat when needed.
  • Maintained accurate records of daily production sheets including waste logs.
  • Adhered to sanitation policies at all times when handling food products.

Kitchen Supervisor

Marriot Hotel
Cleveland, OH
05.2018 - 07.2023
  • Trained new employees on proper cooking techniques, recipes and food preparation methods.
  • Ordered necessary supplies and equipment to maintain efficient operations in the kitchen.
  • Created daily, weekly and monthly work schedules for kitchen staff.
  • Developed menus for special occasions and events as requested by management.
  • Resolved customer complaints regarding food quality or service issues.
  • Provided guidance to junior chefs on complex cooking techniques.
  • Analyzed financial data related to kitchen operations including labor costs, revenue.
  • Implemented strategies for improving efficiency in the kitchen while minimizing waste.
  • Worked closely with front-of-house personnel during peak hours ensuring customer satisfaction.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.

Education

Associate of Applied Science - Medical And Billing Coding

DeVry University
Lisle, IL
08-2023

Skills

  • Effective prioritization
  • Highly motivated
  • Active listener
  • Punctual and honest
  • Food safety knowledge
  • Quality assurance and control
  • Ingredient inspection

Accomplishments

Graduated with Honors summer 2024 DeVry University

  • Dean's List Fall 2023
  • Dean's List Spring 2024
  • Dean's List Summer 2024

Certification

  • Certified Coding Associate

References

References available upon request.

Timeline

Delivery Driver

Amazon
09.2024 - Current

Line Cook

The Ritz-Carlton Hotel Company
09.2021 - 10.2023

Kitchen Supervisor

Marriot Hotel
05.2018 - 07.2023

Associate of Applied Science - Medical And Billing Coding

DeVry University

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Christopher JACKSON