Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Jackson

Englewood,CO

Summary

Dynamic Retail Service Representative with UNFI/Supervalu, adept at reclaiming millions for customers through meticulous pricing adjustments. A creative problem solver and effective communicator, I excel in resolving complex issues and enhancing customer satisfaction. Proven ability to collaborate within teams while delivering exceptional service and support.

Overview

14
14
years of professional experience

Work History

Retail Service Representative

UNFI/Supervalu
01.2014 - 01.2024
  • Regained customers millions of dollars from UNFI suppliers, by researching and adjusting incorrect pricing and fees, from miss applied deals and discounts on billed Store invoices.
  • Credited customers for expired, unsellable or damaged products that were delivered to the stores by our trucks.

Customer Service Representative

SPRINT
01.2010 - 01.2014
  • Provided excellent customer service over the phone, by email or thru chat sessions to customers with help for their cell phone service and device issues.
  • Activated new lines of service, performed device and phone number changes, resolved billing and technical issues.

Education

Associate Degree -

Skills

  • Effective communicator
  • Active listener
  • Creative problem solver
  • Great team player

Timeline

Retail Service Representative

UNFI/Supervalu
01.2014 - 01.2024

Customer Service Representative

SPRINT
01.2010 - 01.2014

Associate Degree -

Christopher Jackson