CHRISTOPHER J. NELSON
ALVIN,TX
Summary
Experienced Professional Sales Executive with a strong background in military and maritime electronic systems operation and repair. Utilizes technical expertise to troubleshoot and resolve complex issues. Keeps up-to-date with the latest advancements in new products and technology, leveraging this knowledge to provide innovative problem-solving solutions. Committed to delivering exceptional customer service and building long-lasting relationships to drive business growth.
Overview
25
25
years of professional experience
Work History
Regional Sales Manager / Product Line Manager
Mackay Marine
01.2016 - Current
- Developed new sales opportunities and maintained over 50 accounts consisting of over 350 ships, growing revenue from 2.8m to 5m. This growth achieved despite challenges such as Covid-19, supply chain issues, and the downturn of oil price causing 5 key accounts into bankruptcy.
- Utilizing technical acumen in combination with Business Development skills, developed a new vertical for Mackay Communications: Maritime security; resulting in 3m in new revenue.
- Responsible for identification of sales opportunities based upon the examination of factors for new/existing regulatory shipboard fitting requirements, new equipment performance features, OEM recommendations, and examination of obsolete equipment against operational benefits of new equipment.
- Researched key ship owner/operators to identify sales opportunities based on fleet size and new/existing equipment fitting regulations.
- Developed equipment retrofit programs by direct and joint sales calls with Account Managers and or OEM representatives; facilitated program from inception to completion
- Identified market opportunities using new and white label equipment previously unexplored at large by the shipping industry.
- Developed a three part go to market strategy using sales leads mined from databases, customized sales flyers and marketing materials to select large fleet customers, and developed training plans for outside sales persons to ensure product knowledge
- Prioritized program implementation schedules for maximum sales impact against regulatory fitting deadlines
- Planned, directed, and coordinated activities of designated programs to ensure objectives of programs are met
- Set budgetary guidelines and work plan requirements for implementation of go to market programs
Marine Service Engineer / Customer Service Engineer
Mackay Marine
01.2009 - 01.2015
- Commissioned, installed, and repaired commercial shipboard navigation and communication electronic systems including ECDIS, AIS, GMDSS, Echosounder, Gyrocompass systems, Speedlog, VDR, MF/HF/VHF, X and S band Radar, FBB and VSAT communication systems
- Performed over 900 service calls with a first-time fix rate of over 94%
- Received factory training from JRC, Transas, Rutter, Raytheon, Furuno, Cobham, Inmarsat, Sailor, Sperry Marine, and Tokyo Keiki
- Performed duties as an FCC licensed GMDSS radio surveyor as well as VDR/SVDR surveyor on behalf of NKK, ABS, RINA, DNV/GL, and Lloyds Register
RF Systems Technologist
Wireless Technology Equipment Company
01.2008 - 01.2009
- Responsible for the maintenance, repair, and overall operation of Trunking and SmartZone public safety radio infrastructure for Public Safety Communications equipment including Alcatel and Motorola microwave radios, Motorola 7.x Trunking and simulcast systems and associated antenna, UHF/VHF radio, and ancillary systems
- Responsible for the maintenance, configuration, and repair of over 500 critical transceivers in over 25 RF remote sites throughout Central Florida including Disney World, City of Orlando, and Universal Studios sites.
Lead Instructor / Lead Electronics Technician / Emergency Communications Unit
Department of Homeland Security, United States Coast Guard
01.2000 - 01.2008
- Trained over 200 U.S Coast Guard students on the repair and operation of USCG Shipboard Command and Control System (SCCS), Optical Surveillance System (OSS), and associated C4ISR system architecture
- Developed course materials, terminal objectives, and student metrics against USCG Training Requirements
- USCG Fleet wide tier three point of contact for navigation equipment failures and problems
- Configured, maintained, and repaired military shipboard satellite communication, electronic warfare, navigation, tactical, and communications systems
- Developed operational and maintenance training for all Combat Information Command Center (CIC) electronic systems during nine deployments
- Responsible for managing 10 direct reporting subordinates with up to 35 subordinates on duty days
- Configured, maintained, and ensured readiness of the USCG Atlantic Area Mobile Emergency Communications platforms
- Assets deployed to Ground Zero WTC site on 9/11
- Planned and directed major voice and data telecommunications upgrades to mobile assets improving government interagency interoperability between DEA, US Customer, FEMA, and DOD assets
- Defined and planned geographically remote communication operations via LAN networks, VHF/UHF/HF/SATCOM links, and PBX equipment during deployments
Education
Business Administraton
University of North Carolina Wilmington
Wilmington, NCSkills
- Innovation management
- Go-to-market strategy
- Product performance metrics
- Customer insight
- Value proposition development
Timeline
Regional Sales Manager / Product Line Manager
Mackay Marine
01.2016 - Current
Marine Service Engineer / Customer Service Engineer
Mackay Marine
01.2009 - 01.2015
RF Systems Technologist
Wireless Technology Equipment Company
01.2008 - 01.2009
Lead Instructor / Lead Electronics Technician / Emergency Communications Unit
Department of Homeland Security, United States Coast Guard
01.2000 - 01.2008
Business Administraton
University of North Carolina Wilmington
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