Christopher John Crowley
West Lafayette,Indiana
Overview
19
19
years of professional experience
Work History
Optimization Manager
INDIANA PACKERS INCORPORATED
Delphi, Indiana
08.2021 - Current
- Hired to improve and optimize manufacturing and business processes by installing a Management Operating System (MOS).
- Introduced production control monitoring and checklists to lay the groundwork for optimization.
- Improved processes on the pork, ham, and bacon lines.
- Increased OTS of fresh product by 12%, minimized foreign material over 50%, and decreased labor by 8% in a 1500 employee facility.
- Created the company problem solving 'tool kit' based on lean principles (5 Why's, Fishbone, RCA, CAPA) and developed all training materials for management.
- Pork producers and processors. We process a variety of meat products (pork, turkey, beef) through our company. Affiliates (4 plants). Subsidiary of Mitsubishi Corporation - Food Industry Group, annual revenue of $1.8 billion.
Continuous Improvement Leader
HOMETOWN FOODS INCORPORATED
Toledo, Ohio
01.2020 - 08.2021
- Brought in by the Private Equity Company that is the primary owner to optimize the plant and improve processes.
- By working with the Operations Management Team on LEAN principles, change management, and data analytics; our goal is to increase overall throughput and minimize manpower.
- Able to cut 5% of 'union' workforce and increased throughput by 9%.
- A Dry Goods Contract Manufacturer and Packer for Pillsbury, Smucker's, Martha White, and private label.
Operational Excellence Leader
ABACO SYSTEMS
Huntsville, Alabama
06.2019 - 08.2020
- Hired to continue Abaco's transformation into Change Management and lead Operations on their journey towards Operational Excellence.
- Initially tasked with analyzing the Customer Scorecards and comparing them to their 2019 sales.
- Overall goal was to gauge the true 'Voice of the Customer.'
- Forced the company to take a hard look at sales order processing and lead times in relation to customer commitments and on time delivery.
- Developed 'future state' value stream map of order process (Inside Sales to Order Review process to Order Entry).
- Outlined a plan to integrate all Warranty Return and Service work into the main flow of production.
- Changed the process of how the Customer communicates issues and who is the 'First Point of Contact.'
- A Tier I supplier of electronic board computers and rugged electronic systems for the defense and aerospace industries.
Director of Continuous Improvement
AF MANUFACTURING
Sullivan, Illinois
06.2016 - 12.2018
- Developed a Change Management System promoting a Lean culture and transformation needed to strategically lay the groundwork for Operational Excellence in production.
- Trained, coached, and mentored all Operations Management (Managers, Supervisors, Team Leaders) daily on the plant floor.
- Lawn and Garden Equipment - steel fabrication, machining, laser cutting, welding, powder coating, and assembly.
- Managing the Continuous Improvement (Lean) implementation at Hydro-Gear and Clark Pulley.
- Met 2017 goals of increasing profit to 7% and decreasing overhead to 24.1% on $63M in sales revenue at Agri-Fab.
- Metal Fabricator (steel and aluminum), welding, and assembly of lawn and garden equipment for the retail sales industry.
Director of Continuous Improvement
HARLAN BAKERIES, LLC
Indianapolis, Indiana
01.2012 - 03.2016
- Initially tasked with developing and installing a Change Management initiative to instill a culture of LEAN Continuous Improvement and food safety (SQF) throughout all 3 Operations in the Indianapolis Area.
- Tasked with installing the same Change Management system throughout the other 5 Harlan Facilities.
- Full P&L and Annual Budget responsibility.
- Direct daily on floor training, coaching, and mentoring Managers, Supervisors, and Team Leaders.
- Developed the Harlan Performance System (HPS) on the SQCDP principles.
- Expanded the optimization process (HPS) in Maintenance, Sanitation, Quality Assurance, and Warehousing in 2015.
- Recruited Continuous Improvement Engineers for the other U.S. facilities in Arkansas, Colorado, and Wisconsin.
- Began installing the HPS throughout the U.S. facilities in 2015.
- An international supplier & distributor of bakery products and contract manufacturing with 6 facilities in the US and CA.
Director of Operational Excellence
RESTAURANT TECHNOLOGIES INCORPORATED (RTI)
Mendota Heights, Minnesota
01.2009 - 01.2012
- Hired to lead the Operational Excellence initiative and solidify sustainability.
- Led Operational Excellence throughout RTI's value streams in Distribution, Service Maintenance, Supply Chain, IT, and Sales while improving business processes in all departments, and adding value within the organization.
- Maintained the Management Operating System and installed Operational Excellence in all 36 depots by building continuity and stability to the behavior change.
- Key contributor to the Corporate Service Part Repair, Oil Inventory Setup and Process, Service Parts Inventory Setup and Process Balanced Score Card initiatives.
- Lead the initiative to create the new Sales Process from Customer to Contract to Installation within ORACLE.
- Distribution and Service supplier of bulk cooking oil to the fast-food restaurant industry.
Project Manager
SYNERGETICS INCORPORATED
Muncie, Indiana
01.2007 - 01.2009
- Responsibilities were leading teams whose main goal is the ability to grow, build bottom line profitability, and establish the behavior needed for long-term growth.
- On the plant/production floor 80% of the time.
- Restaurant Technologies Incorporated: Led the successful project team that identified over $4 million in production operating savings with an ROI of 1 year.
- Leader of the MOS Development Team for the Model Depot.
- Stuart Dean Company: Developed the MOS and led the team that installed the first 10 highest revenue detail shops to maximize EBITDA.
- On track to increase EBITDA to 105%, lost traction due to the customer.
- ADESA Automobile Auctions: Key contributor of the successful project team that identified over $40 million in production and operations savings over a 2-year period, led one of the 3 installation teams in the U.S. and Canada.
- A management consulting firm that develops definitive business solutions, process improvement opportunities, and control programs that lead directly to improved fiscal performance and overall organizational efficiencies.
Project Manager
SYNERGETICS INCORPORATED
Muncie, Indiana
06.2018 - 04.2019
- Responsibilities were leading teams whose main goal is the ability to grow, build bottom line profitability, and establish the behavior needed for long-term growth.
- On the plant/production floor 80% of the time.
- Restaurant Technologies Incorporated: Led the successful project team that identified over $4 million in production operating savings with an ROI of 1 year.
- Leader of the MOS Development Team for the Model Depot.
- Stuart Dean Company: Developed the MOS and led the team that installed the first 10 highest revenue detail shops to maximize EBITDA.
- On track to increase EBITDA to 105%, lost traction due to the customer.
- ADESA Automobile Auctions: Key contributor of the successful project team that identified over $40 million in production and operations savings over a 2-year period, led one of the 3 installation teams in the U.S. and Canada.
- A management consulting firm that develops definitive business solutions, process improvement opportunities, and control programs that lead directly to improved fiscal performance and overall organizational efficiencies.
Timeline
Optimization Manager
INDIANA PACKERS INCORPORATED
08.2021 - Current
Continuous Improvement Leader
HOMETOWN FOODS INCORPORATED
01.2020 - 08.2021
Operational Excellence Leader
ABACO SYSTEMS
06.2019 - 08.2020
Project Manager
SYNERGETICS INCORPORATED
06.2018 - 04.2019
Director of Continuous Improvement
AF MANUFACTURING
06.2016 - 12.2018
Director of Continuous Improvement
HARLAN BAKERIES, LLC
01.2012 - 03.2016
Director of Operational Excellence
RESTAURANT TECHNOLOGIES INCORPORATED (RTI)
01.2009 - 01.2012
Project Manager
SYNERGETICS INCORPORATED
01.2007 - 01.2009